Account Executive – Property & Casualty

Job Description: • Serve as the primary point of contact for assigned TPA P&C clients • Build strong, trust-based relationships with key client stakeholders • Lead regular stewardship meetings, QBRs, and performance reviews • Ensure client expectations, SLAs, and KPIs are consistently met or exceeded • Partner with internal claims leadership to ensure high-quality claims handling and operational execution • Monitor service metrics, identify trends, and proactively address issues • Advocate for clients internally while maintaining alignment with business goals • Drive continuous improvement initiatives across accounts • Own client retention strategy and proactively mitigate risk of attrition • Identify and drive organic growth opportunities (cross-sell, upsell, new lines of business) • Partner with Business Development on renewals and expansions • Contribute to revenue growth within existing accounts • Support pricing discussions, contract renewals, and scope changes • Monitor account profitability and ensure alignment with financial targets • Partner with finance and leadership on forecasting and revenue tracking • Work closely with Claims, Actuarial, SIU, and Operational teams • Align internal stakeholders around client priorities and delivery expectations • Support onboarding of new clients and expansion implementations Requirements: • 7–12+ years of experience in P&C insurance, TPA, or claims services • Strong background in client management / account management • Deep understanding of claims operations (WC, Liability, or Property preferred) • Proven success in client retention and growing existing accounts • Experience leading client meetings and executive-level discussions • Strong analytical and problem-solving skills • Bachelor’s degree preferred Benefits: • Medical, dental, and vision plans to ensure your health and that of your family. • A 401k plan with employer matching to help you build a secure financial future. • Our time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment. • Paid holidays. • Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.