Helpware is a technology-driven American company with offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, Philippines, and Uganda, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies.
We are seeking a dynamic and experienced individual to fill the role of Administrative Specialist. The ideal candidate will have a strong background in logistics, procurement, and administrative functions, with the ability to communicate effectively in both English and Ukrainian.
What awaits you in this role
Logistics:
Support coordination of company equipment deliveries and returns, communicate with logistics providers, create shipments, and track inventory and equipment movements.
Procurement:
Assist with purchase requests, order tracking, and communication with vendors to ensure timely delivery.
Corporate Accounts Administration:
Manage basic requests in corporate tools (Email, Microsoft Teams), update internal trackers, and send company-wide communications using templates.
Reporting & Data Management:
Maintain regular reports (Birthday, Anniversary, Probation, etc.), perform data entry, and ensure accuracy and consistency in internal systems.
Employee Engagement & Gift Programs:
Support internal communications, send notifications via Microsoft Teams, and track employee participation in gift programs.
Database & Documentation:
Update internal databases, maintain records, and ensure all documentation is accurate and up to date.
HR Coordination&HR Systems (BambooHR):
Assist HR in tracking employee participation, preparing lists of incomplete submissions, and monitoring progress. Maintain and update employee data and gift-related records in HR systems.
Administrative Support:
Provide day-to-day administrative support, including data entry, reporting, and assisting the team with operational tasks.
Merchandise:
Support coordination of branded merchandise and related activities.
Qualifications:
Experience in administrative, operations, or support roles
English (B1+) and fluent Ukrainian
Strong organizational and multitasking skills
Attention to detail and accuracy in data handling
Proactive mindset and willingness to learn
Comfortable working with Microsoft Office/Teams
Preferred Skills:
Experience with HR systems (e.g., BambooHR)
Familiarity with logistics or procurement processes
Experience with reporting
Experience in budget management and financial tracking.
Familiarity with merchandise development processes.
We Offer:
Competitive compensation linked to EUR rate;
Medical insurance after the trial period
English classes;;
Corporate training and parties
If you have the qualifications needed and ready to maintain the required duties daily, please apply!