Tuknik Government Services, a Koniag Government Services company, is seeking an AWS Cloud Infrastructure Engineer – RPA Operations with a Secret security clearance to support TGS and our government customer. The position is remote.
We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
The AWS Cloud Infrastructure Engineer - RPA Operations will be responsible for designing, implementing, and maintaining the organization's Amazon Web Services (AWS) cloud infrastructure that supports Robotic Process Automation (RPA) operations, specifically in UiPath RPA software. This role serves as the technical expert for all AWS-related services utilized by RPA customers, ensuring secure, scalable, and highly available virtual infrastructure for automation workloads.
The position requires deep expertise in AWS services, virtualization technologies, security management, and container orchestration. The ideal candidate will manage complex cloud environments including virtual machines, AWS Workspaces, Hardware Security Modules (HSM), and certificate management systems while maintaining strict security protocols for Non-Person Entity (NPE) credentials and unattended automation infrastructure. This role combines cloud architecture, systems administration, security management, and DevOps practices with specialization in System Center Configuration Manager (SCCM) and Kubernetes orchestration.
The engineer will work closely with RPA development teams, security personnel, and end-users to ensure optimal performance, security, and accessibility of cloud resources that enable enterprise-wide automation capabilities.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
AWS Infrastructure Management & Administration:
Design, deploy, and maintain AWS cloud infrastructure supporting RPA/UiPath customer operations
Create and manage virtual machines (EC2 instances) optimized for unattended automation workloads
Configure and maintain AWS Workspaces for RPA developers and automation operators
Implement and manage AWS services including but not limited to: EC2, VPC, S3, IAM, CloudWatch, CloudFormation, Systems Manager, and CloudTrail
Monitor cloud resource utilization, performance metrics, and costs; optimize infrastructure for efficiency
Implement and maintain backup, disaster recovery, and business continuity solutions for RPA infrastructure
Manage cloud networking configurations including VPCs, subnets, security groups, routing tables, and network ACLs
Ensure high availability and fault tolerance of critical RPA infrastructure components
Plan and execute infrastructure scaling activities to meet growing automation demands
Perform system maintenance, patching, and updates across cloud environments
Security & Certificate Management:
Manage AWS Hardware Security Module (HSM) or similar infrastructure for secure operations
Implement and maintain digital certificate lifecycle management for RPA operations
Configure and manage Non-Person Entity (NPE) credentials for unattended automation processes
Establish secure credential storage, rotation, and access procedures using AWS HSM or similar and Secrets Manager
Implement and enforce security best practices for cloud infrastructure and automation workloads
Manage Identity and Access Management (IAM) policies, roles, and permissions for RPA services
Configure and monitor security controls including encryption at rest and in transit
Conduct security assessments and implement remediation measures for identified vulnerabilities
Maintain compliance with organizational cybersecurity policies and federal security standards
Manage PKI (Public Key Infrastructure) components and certificate authorities for automation environments
Coordinate with security teams on audits, compliance requirements, and security incidents
Systems Management & Configuration:
Administer System Center Configuration Manager (SCCM) for endpoint management and software distribution
Deploy and manage applications, updates, and configurations across virtual infrastructure using SCCM
Maintain SCCM infrastructure including site servers, distribution points, and management points
Create and maintain SCCM task sequences, packages, and deployment collections
Monitor system compliance and remediate configuration drift
Integrate SCCM with cloud services for hybrid environment management
Troubleshoot SCCM-related issues and optimize performance
Container Orchestration & Kubernetes Management:
Design, deploy, and manage Kubernetes clusters
Configure and maintain Amazon Elastic Kubernetes Service (EKS) or equivalent container platforms
Develop and manage container images, pods, services, and deployments
Implement container security best practices and vulnerability scanning
Monitor cluster health, resource utilization, and application performance
Troubleshoot container and orchestration issues
Implement CI/CD pipelines for container deployments
User Support & Documentation:
Provide technical support to RPA customers for AWS infrastructure access and usage issues
Troubleshoot and resolve virtual infrastructure problems including connectivity, performance, and configuration issues
Create and maintain comprehensive documentation for AWS infrastructure procedures and configurations
Document step-by-step procedures for NPE credential acquisition and setup in AWS environments
Develop user guides for accessing and utilizing AWS Workspaces and virtual machines
Maintain runbooks for common administrative tasks and troubleshooting scenarios
Conduct knowledge transfer sessions with team members and end-users
Respond to user inquiries regarding cloud infrastructure capabilities and limitations
Required Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related technical field; OR
Equivalent combination of education and professional experience in cloud infrastructure, systems engineering, or DevOps
Experience:
Minimum 4-5 years of hands-on experience with AWS cloud services and infrastructure management
Minimum 3 years of experience with virtual machine administration and cloud computing environments
Demonstrated experience with System Center Configuration Manager (SCCM) administration
Minimum 2 years of experience with Kubernetes or container orchestration platforms
Experience with security management, certificate authorities, and cryptographic systems
Previous experience supporting enterprise automation or RPA infrastructure (preferred)
Experience with Infrastructure as Code (IaC) and DevOps practices
Technical Skills:
Required:
AWS Services:
Expert-level knowledge of AWS core services (EC2, VPC, S3, IAM, CloudWatch)
Advanced experience with AWS Workspaces and virtual desktop infrastructure (VDI)
Proficiency with AWS Hardware Security Module (CloudHSM or AWS Managed HSM)
Strong understanding of AWS security services (Secrets Manager, KMS, Certificate Manager, IAM)
Experience with AWS networking, security groups, and VPC configurations
Familiarity with AWS automation tools (CloudFormation, Systems Manager, CLI, SDKs)
Security & Certificate Management:
Deep knowledge of Public Key Infrastructure (PKI) and certificate lifecycle management
Experience with digital certificate creation, distribution, and revocation
Understanding of cryptographic concepts and secure key management
Experience managing Non-Person Entity (NPE) credentials and service accounts
Knowledge of security compliance frameworks and best practices
Systems Management:
Advanced proficiency with Microsoft System Center Configuration Manager (SCCM)
Experience with endpoint management, patch management, and software distribution
Knowledge of Windows Server administration and Active Directory integration
Familiarity with PowerShell scripting for automation and system management
Container & Orchestration:
Strong experience with Kubernetes architecture, deployment, and management
Proficiency with Amazon EKS or other managed Kubernetes services
Knowledge of Docker and container technologies
Experience with container security scanning and vulnerability management
Understanding of microservices architecture and cloud-native applications
Infrastructure as Code & Automation:
Proficiency with Infrastructure as Code tools (Terraform, CloudFormation, ARM templates)
Experience with configuration management tools (Ansible, Puppet, Chef)
Strong scripting skills (PowerShell, Python, Bash)
Familiarity with CI/CD pipelines and DevOps tools (Jenkins, GitLab, Azure DevOps)
Monitoring & Troubleshooting:
Experience with cloud monitoring and logging solutions (CloudWatch, CloudTrail, ELK stack)
Strong analytical and troubleshooting skills for complex cloud environments
Performance tuning and optimization expertise
Preferred:
AWS certifications (Solutions Architect, SysOps Administrator, Security Specialty, DevOps Engineer)
Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)
Microsoft certifications (Azure Administrator, SCCM/MECM certification)
UiPath infrastructure knowledge or RPA platform administration experience
Experience with HashiCorp tools (Vault, Consul, Terraform)
Knowledge of networking protocols, load balancers, and CDN services
Experience with disaster recovery and business continuity planning
Familiarity with compliance frameworks (FedRAMP, NIST, FISMA)
Professional Competencies:
Strong analytical and problem-solving abilities for complex technical challenges
Excellent documentation skills with attention to detail and accuracy
Effective communication skills to explain technical concepts to diverse audiences
Customer-service oriented with a focus on user satisfaction
Ability to work independently and manage multiple concurrent projects
Strong organizational and time management skills
Commitment to continuous learning and staying current with cloud technologies
Collaborative team player with ability to work across functional groups
Security-conscious mindset with understanding of risk management
Proactive approach to identifying and resolving potential issues
Security & Clearance Requirements:
Must be able to obtain and maintain Secret clearance
Ability to handle sensitive information and credentials with appropriate discretion
Understanding of and adherence to federal cybersecurity requirements
Other Requirements:
Availability for on-call support rotation for critical infrastructure issues
Willingness to work outside normal business hours for maintenance windows when necessary
Ability to support geographically dispersed user base
Commitment to maintaining professional certifications and technical skills
Strong ethical standards regarding system access and data security
U.S. Citizen.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at
[email protected] or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services, and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward-leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352