Chuukese Video Medical Interpreter

Summary Description Job Summary Equiti is seeking qualified Video Medical Interpreters to work remotely from any U.S.-based location. As a vital member of our interpretation team, you will facilitate clear, accurate, and culturally competent communication between healthcare providers and Limited English Proficient (LEP) patients. You will serve as a professional conduit for information and, when appropriate, a cultural broker to ensure full understanding. Interpreters support both healthcare and educational settings via audio and video modalities. Essential Responsibilities • Interpret accurately and completely between source and target language for hospitals, clinics, and other facilities nationwide. • Ensure full comprehension by adjusting register as needed for the LEP patient. • Maintain strict confidentiality in accordance with HIPAA and professional standards. • Adhere to Equiti’s quality policy and promote excellent customer service to clients and patients. • Establish and maintain positive, professional interactions with all users. • Act as a cultural broker when needed to clarify cultural nuances or misunderstandings. • Demonstrate camera awareness during VRI sessions, ensuring proper posture, voice projection, and presence. • Maintain required certifications and continue professional development. • Adapt to changing technology, platforms, and protocols as needed. • Participate actively in a team-oriented, fast-paced environment. • Perform other duties as assigned. Knowledge, Skills, and Abilities • High School Diploma or GED required. • Minimum 1 year of experience in remote medical interpreting (required). • 40+ hours of interpreter training (e.g., Bridging the Gap or equivalent). • Medical interpretation certification (e.g., CMI, CHI) preferred. • Documented fluency in English and at least one other language. • Equal command of medical, educational, and social service terminology in both languages. • Proven understanding of the NCIHC Code of Ethics and Standards of Practice. • Strong customer service, interpersonal, and problem-solving skills. • Proven ability to learn and operate proprietary and common software tools. • Ability to adjust interpretation register appropriately. • Demonstrated critical thinking and a teamwork mindset. • Experience serving individuals from diverse cultural and socio-economic backgrounds. Technical Requirements • A HIPAA-compliant home workspace (chair, desk, privacy). • Dedicated, high-speed wired internet (no Wi-Fi): • Minimum Download Speed: 10 Mbps • Minimum Upload Speed: 3 Mbps • Latency: 100ms • Jitter: 30ms • Packet Loss: 1% • Company-provided laptop computer running Windows 10+ with a minimum of 8GB RAM (no tablets or phones). • Company-provided noise-cancelling USB-wired headset with built-in microphone (no Bluetooth/wireless).