Location: Work from Home
Type of Employment: Full-time
Work Shift: US Business Hours
About Us
At OurAssistants, we connect property management companies with highly skilled virtual professionals. We focus on delivering reliable operational and financial support while building a growth-driven and collaborative remote work environment for our team. Learn more at ourassistants.com.
About the Role
Customer Service Representative (CSR) – Insurance (P&C)
We are seeking a proactive and detail-oriented CSR with experience in Personal & Commercial Lines (P&C) insurance. The ideal candidate is highly organized, thrives in a fast-paced environment, and can confidently assist insureds through professional email correspondence.
Requirements:
Insurance industry experience (Personal & Commercial Lines preferred)
Strong written English communication skills
Excellent organizational and multitasking abilities
Ability to work independently and take initiative
Customer service-oriented with strong attention to detail
Key Responsibilities:
Respond to insured inquiries via email
Provide policy-related guidance and support
Manage correspondence and follow-ups
Maintain accurate records and documentation
Assist with policy servicing and administrative tasks