We are looking for a Delivery Lead to own both team leadership and portfolio delivery across NetSuite implementation projects. This role is responsible for ensuring projects are delivered on scope, timeline, quality, and customer outcomes while guiding Project Managers and Consultants, strengthening delivery standards, and driving accountability across the team.
Key Responsibilities
Own portfolio delivery across NetSuite implementations
Serve as final escalation point for delivery, scope, and customer risks
Lead, coach, and develop Project Managers and Consultants
Ensure governance, delivery cadence, and executive reporting across projects
Monitor portfolio performance, including margin, utilization, and delivery efficiency
Partner with Sales/Presales on deal quality and scope clarity
Behavioral Expectations
Act with ownership and make timely, informed decisions
Communicate with confidence, clarity, and professionalism
Balance customer advocacy with scope and margin discipline
Use data to identify risks, challenge assumptions, and drive decisions
Build a culture of accountability, trust, and continuous improvement
What We’re Looking For
Proven leadership of teams in complex ERP delivery environments
Strong NetSuite implementation and delivery experience
Strong financial and operational awareness
Experience managing escalations, project governance, and delivery risk
Ability to coach teams, drive accountability, and improve delivery standards
PMP, Prince2, or equivalent certification preferred
NetSuite certifications strongly preferred