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Posted May 31, 2026

Dynamic Customer Service Representative – Insurance Policy Assistance & Client Engagement – careerzynith Buffalo, NY

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About careerzynith – A Leader in Insurance Innovation

careerzynith has been a cornerstone of the insurance industry for more than seven decades, delivering reliable coverage, competitive rates, and exceptional service to millions of policyholders across the United States. As a subsidiary of a financially robust holding company, careerzynith combines the stability of a large organization with the agility of a forward‑thinking insurer. Our mission is to protect what matters most to our customers while fostering a workplace where every associate can thrive, grow, and bring their authentic selves to work every day.

Why This Role Matters

In the fast‑paced world of auto and personal insurance, the first point of contact often determines a customer’s perception of the entire brand. As a Customer Service Representative at careerzynith’s Getzville office, you will be the trusted voice that guides policyholders through billing inquiries, policy adjustments, and coverage recommendations. Your ability to listen, empathize, and resolve issues will directly impact customer satisfaction, retention, and the overall reputation of careerzynith.

Key Responsibilities

Essential Qualifications

Preferred Qualifications & Additional Skills

Core Competencies for Success

Career Growth & Learning Opportunities

careerzynith is committed to investing in its people. As you excel in the Customer Service Representative role, you will have access to a structured career ladder that can lead to supervisory, quality assurance, or specialized underwriting positions. Our careerzynith Total Rewards Program includes tuition assistance, direct‑billing options for coursework, and paid certifications that empower you to expand your skill set without financial strain.

Regular performance reviews, mentorship programs, and internal mobility initiatives ensure that high‑performing associates can chart a clear path toward leadership roles or lateral moves into areas such as claims processing, sales, or risk analysis.

Compensation, Perks & Benefits

We offer a competitive hourly wage starting at $20.15, with the potential for performance‑based increases of 10% to 15% within the first year. In addition to base pay, careerzynith provides a comprehensive benefits suite designed to support your health, financial security, and work‑life balance:

Work Environment & Culture at careerzynith

Our Getzville office is a vibrant, collaborative space where teamwork and mutual respect are the norm. careerzynith promotes a culture of authenticity—employees are encouraged to bring their whole selves to work, contributing diverse perspectives that drive innovation. The office environment balances high performance with a supportive atmosphere, offering flexible scheduling options where possible and a focus on employee well‑being.

Safety and inclusivity are non‑negotiable. careerzynith adheres to strict anti‑harassment policies, ensuring a workplace free from discrimination, intimidation, or bias. We celebrate differences, recognize achievements, and provide the resources needed for every associate to succeed.

Diversity, Equity & Inclusion Commitment

careerzynith is proud to be an equal opportunity employer. We evaluate all candidates based solely on qualifications, experience, and potential. Our commitment to diversity extends to recruitment, promotion, and compensation practices, ensuring that individuals of all backgrounds—regardless of race, gender, sexual orientation, disability, or veteran status—have equitable access to career advancement.

How to Apply

If you are ready to launch a rewarding career with careerzynith, where your dedication to customer service is recognized and rewarded, we invite you to submit your application today. Click the link below to begin the process, and be prepared to showcase your communication strengths, problem‑solving abilities, and passion for helping others.

Take the Next Step

At careerzynith, your success is our success. Join a team that values integrity, innovation, and the power of personal connection. We look forward to meeting the next generation of customer‑focused professionals who will help us continue to set the standard for insurance excellence.

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