Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About the Opportunity
We are currently adding new members to our remote coordination team and are seeking motivated individuals who enjoy organization, customer interaction, and creating well-structured experiences. As an Event & Experience Planner, you'll assist clients with coordinating travel-related arrangements, organizing itineraries, and helping ensure plans are completed accurately and efficiently.
This remote opportunity is ideal for individuals who are detail-oriented, adaptable, and comfortable managing multiple tasks in a virtual environment. Training and ongoing support are included, making this a great opportunity for those looking to develop professional skills in a flexible setting.
Responsibilities
Assist clients with planning trips, special occasions, and experience-based travel arrangements
Coordinate reservations for accommodations, transportation, cruises, tours, activities, and event-related services
Review pricing, availability, and package options through approved supplier platforms
Help organize itineraries, confirmations, and travel timelines for clients
Provide professional communication and support through email, phone, and online messaging systems
Respond to scheduling updates, client questions, and adjustment requests in a timely manner
Maintain organized client profiles, records, and documentation within internal systems
Stay informed on destination information, supplier promotions, and travel updates
Attend virtual onboarding sessions, training workshops, and ongoing team meetings
What's Included
Remote work flexibility
Self-paced scheduling options
Guided onboarding and training resources
Continued mentorship and learning opportunities
Access to booking platforms, supplier tools, and travel resources
Eligibility for travel-related perks, discounts, and incentive programs
Opportunity for long-term growth within an expanding remote team
Qualifications
Strong communication and customer service skills
Organized with good time-management abilities
Comfortable working independently in a remote setting
Ability to manage details accurately while multitasking
Familiarity with email, online tools, and computer-based systems
Reliable internet connection and professional communication habits
Positive attitude and willingness to learn new systems and processes
Previous experience in hospitality, administration, customer support, retail, or event coordination is helpful but not required
Requirements
Must be at least 18 years of age
Applicants must be legally authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved regions