IMPORTANT - Watch this quick Loom video on how to get hired:
https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0
C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH
JOB TITLE
Executive Assistant
JOB ID
GABREG1
INDUSTRY
Construction Administration and Permitting Services
LOCATION
LATAM
JOB STATUS
Full Time
WORK SCHEDULE
Monday to Friday 8AM to 5PM EST
SALARY
$8 to $10 per hour
TARGET START DATE
ASAP
ROLE OVERVIEW
About the Client:
The client is a permit processing company that works with contractors, homeowners, architects, and engineers across multiple active projects in different stages of the permitting process. Their work depends heavily on organization, follow up, documentation management, and meeting deadlines while maintaining strong communication with clients and local agencies. The company is focused on long term growth and is looking for someone who can become a key operational partner by helping streamline processes, maintain organization, and eventually take on increasing operational responsibilities as the business continues to scale.
About the Role:
The client is seeking a highly organized and proactive Executive Assistant to support day to day operations and project coordination within a fast paced permit processing environment. This role is designed for someone who is detail oriented, resourceful, and capable of managing multiple ongoing projects simultaneously without losing track of deadlines or follow ups. The ideal candidate will communicate professionally with clients and government agencies, learn processes quickly through Loom training and daily collaboration, and gradually grow into a more operational leadership focused position over time. The position requires full time availability aligned with Eastern Time business hours and participation in daily morning check ins and collaborative training sessions.
Key Responsibilities
Email Management & Client Communication
Manage and organize incoming emails using a folder based system
Respond to routine client inquiries in a professional and timely manner
Escalate new projects, complex situations, or decision based matters to the owner
Maintain clear and professional written communication with clients and agencies
Handle the majority of day to day email correspondence
Project Coordination & Follow Up
Onboard and track projects throughout every stage of the permitting process
Follow up consistently on missing documents, signatures, approvals, and outstanding items
Monitor permit portals and maintain accurate project status updates
Communicate with building departments and agencies to resolve issues and gather updates
Support the client during daily operational coordination and project management activities
Documentation & Permit Processing
Prepare and complete permit related paperwork accurately
Send documentation for signatures and notarization and ensure timely completion
Verify that returned documents are legible, complete, and properly notarized
Record, organize, and electronically file project documentation
Maintain detailed and accurate notes for every project and interaction
Organization & Reporting
Organize and maintain Dropbox folders and project documentation systems
Provide weekly project updates to clients using Google Sheets
Ensure all systems, files, and project records remain updated and organized
Assist with research and administrative tasks related to municipalities and permitting processes
Help improve operational efficiency as processes continue to evolve
Collaboration & Process Management
Participate in daily morning meetings and collaborative training sessions
Learn workflows and processes through Loom videos, SOPs, and hands on collaboration
Take ownership of assigned processes and execute them independently
Support the development and organization of operational systems within ClickUp
Provide end of day updates and maintain consistent communication regarding progress and priorities
Qualifications & Skills
Must Have
Excellent written and spoken English communication skills
Strong organizational skills with exceptional attention to detail
Ability to manage multiple projects and deadlines simultaneously
Experience handling administrative, coordination, or executive assistant responsibilities
Strong follow up and problem solving skills
Ability to work independently and take initiative after training
Comfortable communicating with U.S. based clients and government agencies over phone and email
Availability to work full time aligned with Eastern Time business hours
Comfortable participating in daily meetings and collaborative training sessions
Experience using Google Sheets and managing digital documentation systems
Preferred
Experience in permitting, construction, real estate, or other document heavy industries
Previous experience as an Executive Assistant, Operations Coordinator, or Virtual Assistant
Familiarity with ClickUp, Dropbox, Slack, and Loom
Experience working with U.S. based companies or clients
Experience following SOPs and process documentation in a remote environment
Personality Traits
Highly organized and dependable
Professional and trustworthy
Proactive and resourceful
Quick learner with strong adaptability
Persistent yet professional when following up with clients or agencies
Independent thinker who can solve problems without constant supervision
Detail oriented and process driven
Motivated by long term growth and increased responsibility