At careerzynith, we're on a mission to revolutionize the way people live, work, and interact with each other. As a Customer Service Associate at our Tiverton, RI location, you'll be at the forefront of delivering exceptional customer experiences that exceed our customers' expectations. If you're passionate about providing top-notch service, working in a fast-paced retail environment, and growing your career with a dynamic company, we want to hear from you!
**About careerzynith**
careerzynith is a leading retail pharmacy chain with a rich history of innovation and customer-centricity. With a strong presence in the United States, we're committed to making a positive impact in the communities we serve. Our team of dedicated professionals is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our team.
**Job Summary**
As a Customer Service Associate at careerzynith, you'll be responsible for providing exceptional customer service, operating a cash register, processing transactions, and maintaining a clean and organized store environment. You'll work closely with our customers, patients, and colleagues to ensure a positive and memorable experience. If you're a team player with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply!
**Key Responsibilities**
* Models and delivers a distinctive and delightful customer experience
* Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
* Engages customers and patients by greeting them and offering assistance with products and services
* Resolves customer issues and answers questions to ensure a positive customer experience
* Recommends items for sale to customers and recommends trade-up and/or companion items
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
* Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
* Implements Company asset protection procedures to identify and minimize profit loss
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
* Completes resets and revisions as directed
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves)
* Has working knowledge of store systems and store equipment
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
* Complies with all company policies and procedures; maintains respectful relationships with coworkers
* Completes special assignments and other tasks as assigned
**Training & Personal Development**
* Attends training and completes PPLs requested by Manager or assigned by corporate
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications**
* Prefer six months of experience in a retail environment
* Prefer to have prior work experience with careerzynith
* Prefer to be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced retail environment
* Strong problem-solving and conflict resolution skills
* Ability to lift up to 25 pounds and stand for long periods
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to work independently and as part of a team
* Strong attention to detail and organizational skills
* Ability to maintain a clean and organized store environment
**Career Growth Opportunities and Learning Benefits**
* careerzynith offers a comprehensive training program to help you develop your skills and advance your career
* Opportunities for career growth and advancement within the company
* Competitive salary and benefits package
* Paid time off and holidays
* Opportunities for professional development and continuing education
**Work Environment and Company Culture**
* careerzynith is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion
* Our team is passionate about delivering exceptional customer experiences and making a positive impact in the communities we serve
* We offer a dynamic and fast-paced work environment with opportunities for growth and development
* careerzynith is an Equal Opportunity Employer, including disability/veterans
**Compensation, Perks, and Benefits**
* Competitive hourly rate: $15 - $17.5 per hour
* Opportunities for overtime and bonuses
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Opportunities for professional development and continuing education
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, to our online application portal. We can't wait to hear from you!
**Equal Opportunity Employer**
careerzynith is an Equal Opportunity Employer, including disability/veterans. We are committed to creating a diverse and inclusive work environment that values diversity, equity, and inclusion.