**Job Summary:**
Join the careerzynith team as an Experienced Customer Service Associate, where you will play a vital role in delivering exceptional customer experiences and driving sales growth. As a key member of our retail team, you will be responsible for providing top-notch customer service, operating cash registers, and maintaining a clean and organized store environment. If you're passionate about delivering a distinctive and delightful customer experience, we want to hear from you!
**About careerzynith:**
careerzynith is a leading healthcare and retail organization dedicated to improving the lives of our customers and patients. With a rich history of innovation and customer-centricity, we strive to create a unique and personalized shopping experience for our customers. Our team is passionate about delivering exceptional service, and we're committed to making a positive impact in our communities.
**Key Responsibilities:**
* **Customer Experience:**
+ Engage customers and patients by greeting them and offering assistance with products and services.
+ Resolve customer issues and answer questions to ensure a positive customer experience.
+ Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
* **Operations:**
+ Provide customers with courteous, friendly, fast, and efficient service.
+ Recommend items for sale to customers and recommend trade-up and/or companion items.
+ Register customer purchases on assigned cash register, collect cash, and distribute change as requested.
+ Process voids, returns, rain checks, refunds, and exchanges as needed.
+ Keep counters and shelves clean and well-merchandised, take inventory, and maintain records.
+ Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.
* **Asset Protection and Compliance:**
+ Implement Company asset protection procedures to identify and minimize profit loss.
+ Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* **Visual Merchandising:**
+ Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.
+ Complete resets and revisions as directed.
* **Photo Services:**
+ Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine.
+ Suggestively sell promotional photo products.
* **Web Pick-up and Maintenance:**
+ Monitor orders in Picture Care Plus, fill orders (pick items), and deliver orders to customers as they arrive at the store.
+ Assist with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.
**Essential Qualifications:**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
* Requires willingness to work flexible schedule, including evenings and weekend hours.
**Preferred Qualifications:**
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with careerzynith.
**Skills and Competencies:**
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and adapt to changing situations.
* Strong problem-solving and conflict resolution skills.
* Basic math skills and accuracy with handling cash and operating a cash register.
* Ability to lift up to 25 pounds and stand for long periods.
**Training and Personal Development:**
* Attend training and complete PPLs requested by Manager or assigned by corporate.
* Opportunities for career growth and advancement within the organization.
**Work Environment and Company Culture:**
* careerzynith is an equal opportunity employer, including disability/veterans.
* We offer a dynamic and supportive work environment that encourages teamwork and collaboration.
* Our team is passionate about delivering exceptional service and making a positive impact in our communities.
**Compensation and Benefits:**
* The actual compensation that you will be offered will depend on a variety of factors, including geography, skills, and abilities.
* careerzynith offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
* To review benefits, please click here [careerzynith benefits URL]. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser.
**How to Apply:**
If you're passionate about delivering exceptional customer experiences and driving sales growth, we want to hear from you! Apply now to join the careerzynith team as an Experienced Customer Service Associate – Temporary Role.