At careerzynith, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As a key member of our Operations – Services team, the Customer Service Credit Specialist 3 (New Accounts Servicing) will play a vital role in maintaining data quality, monitoring credit exposure, and adhering to overall credit policies. If you're passionate about delivering top-notch customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.
**About careerzynith**
careerzynith is a leading global financial services company that provides a wide range of financial products and services to individuals, corporations, and governments around the world. With a rich history dating back to the early 20th century, careerzynith has evolved into a modern, innovative organization that's committed to making a positive impact on the communities we serve. Our mission is to empower our customers to achieve their financial goals, while fostering a culture of inclusivity, diversity, and excellence.
**Job Summary**
As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll be responsible for capturing and recording data related to credit exposure, obligors, and facilities in relevant credit systems. You'll work closely with our Operations – Services team to ensure data quality, monitor credit exposure, and adhere to overall credit policies. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
**Key Responsibilities**
* Provide assistance to a variety of products and services, including new account servicing
* Assist on assignments of moderate complexity under general supervision
* Assist on a wide range of specialized administrative and technical tasks, including data entry and record-keeping
* Exchange moderately complex information with others, including customers, colleagues, and stakeholders
* Evaluate and select solutions to complete limited complexity assignments, while ensuring compliance with applicable laws, rules, and regulations
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding careerzynith, its clients, and assets
**Essential Qualifications**
* 1 year of relevant experience in a customer service or credit-related role
* Basic knowledge of the organization and its policies, including credit policies and procedures
* Demonstrated technical and administrative knowledge, including data entry and record-keeping skills
* Consistently demonstrates clear and concise written and verbal communication, as well as listening skills
* High School diploma or equivalent required; associate's or bachelor's degree preferred
**Preferred Qualifications**
* 2+ years of experience in a customer service or credit-related role
* Advanced knowledge of credit policies and procedures
* Experience with data analysis and reporting tools
* Certification in credit analysis or a related field
**Skills and Competencies**
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities and deadlines
* Strong attention to detail and accuracy
* Ability to learn and adapt to new systems and processes
* Strong teamwork and collaboration skills
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll have access to a range of training and development opportunities, including:
* On-the-job training and mentorship
* Online training and certification programs
* Leadership development programs
* Networking opportunities with colleagues and industry professionals
**Work Environment and Company Culture**
careerzynith is proud to offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our Meridian, ID location offers a range of amenities and benefits, including:
* Hybrid work model with flexible scheduling
* Collaborative and open workspace
* Access to state-of-the-art technology and tools
* Opportunities for professional growth and development
* Recognition and rewards for outstanding performance
**Compensation, Perks, and Benefits**
careerzynith offers a competitive compensation package, including:
* Salary range: $38,480.00 - $50,770.00 per year
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Access to on-site fitness center and wellness programs
**How to Apply**
If you're passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!