**Join careerzynith, a leader in customer service, and embark on a rewarding career journey!**
Are you a resourceful, independent, goal-oriented, helpful, and tenacious individual looking for a new challenge? Do you thrive in a fast-paced environment and enjoy helping others? If so, we want YOU to join our team at careerzynith!
**About careerzynith**
With over 50 years of experience in the business, careerzynith has established itself as a trusted partner in customer service. Our commitment to promoting from within and creating a positive impact for our team members and customers has earned us a spot on the Top 100 Companies for Remote Jobs list by Flex Jobs. We're proud of our family-oriented team culture and strive to provide a supportive and inclusive environment for all our employees.
**What Our Team Members Say About Us**
* "Awesome Leadership and Teamwork"
* "It's awesome being part of this amazing team"
**Job Summary**
We're seeking self-motivated, professional, and upbeat individuals to join our high call volume environment. As a Customer Service Representative at careerzynith, you'll have the opportunity to work from home and enjoy a range of benefits, including paid training, equipment, and a competitive salary.
**Responsibilities**
* Answer inbound and make outbound calls to customers
* Provide exceptional customer service and resolve issues in a timely and professional manner
* Work collaboratively with a diverse team to achieve sales and customer satisfaction goals
* Stay up-to-date on product knowledge and company policies to provide accurate information to customers
* Meet or exceed performance metrics, including call volume, quality, and customer satisfaction
**Requirements**
* Bilingual in English and Spanish preferred
* Computer skills in a Windows-based environment
* Ability to type at a minimum 25-30 words per minute
* Demonstrated integrity, honesty, and a strong work ethic
* Punctual with great attendance
* Ability to multi-task while maintaining efficiency and composure
* Must be able to pass a post-offer/pre-employment background check
**Work from Home Requirements**
* High-speed broadband internet with a minimum of 10 Mbps upload and 10 Mbps download speed (Satellite Internet is NOT supported)
* WIFI connections only
* Currently hiring in the following states: Indiana, North Carolina, Nevada, Tennessee, Texas, Pennsylvania
**Shift Availability Needed**
* Hours of availability between 10:00am - 8:00pm ET (9:00am - 7:00pm CT)
**Benefits & Pay**
* Paid Training
* WE PROVIDE ALL EQUIPMENT
* Family Oriented Team
* PTO
* Medical, Vision, and Dental
* Company matching 401K plan
* Employee Assistance Program
* Short- and long-term disability
* Life Insurance options
* Starting pay $13.50 ($14.50 an hour if bilingual in English and Spanish)
**Why Join careerzynith?**
* Opportunity to work from home and enjoy a flexible schedule
* Competitive salary and benefits package
* Paid training and equipment provided
* Family-oriented team culture and inclusive environment
* Career growth opportunities and learning benefits
* Recognition and rewards for outstanding performance
**How to Apply**
If you're a motivated and customer-focused individual looking for a new challenge, apply today! We can't wait to hear from you and explore how you can join our team at careerzynith.
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment for all our employees.
**No Unauthorized Referrals from Recruiters & Vendors**
Please note that careerzynith does not seek or accept unsolicited resumes or offers from third-party recruiters or staffing agencies associated with any published or unpublished employment opportunities.
**Fraudulent Employer/Job Posting Warning and Disclaimer**
careerzynith makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against fraudulent employer/job posting scams, applicants should take the necessary precautions when interviewing for and accepting employment positions.
**Apply To This Job**