Flight Dispatcher

Jeppesen / ForeFlight Location: Remote (U.S.) or Englewood, Colorado Schedule: Full-time | Rotating 24/7 Shift Coverage Base Salary Range: $78,000 – $110,000 USD annually (depending on experience, qualifications, schedule, and location) Position Overview ForeFlight Careers Jeppesen ForeFlight is seeking experienced Level 3 Flight Dispatchers to join our growing operations team. This role supports a dynamic mix of commercial and government aviation customers in a modern, technology-driven dispatch environment focused on operational excellence, safety, and customer experience. As a Level 3 Dispatcher, you will play a critical role in real-time flight operations, flight planning, operational control, and customer coordination. The ideal candidate is highly adaptable, detail-oriented, and thrives in a fast-paced environment where quick decision-making and strong communication are essential. This position may be performed remotely within the United States or from our Englewood, Colorado operations center. Company-issued hardware and digital tools will be provided to support remote and hybrid work environments. Key Responsibilities Pre-Shift Operational Readiness Review dispatcher handoff notes and active operational priorities Monitor weather systems, NOTAMs, airspace constraints, and operational impacts Maintain awareness of evolving procedures, dispatch workflows, and platform updates Prepare for upcoming operational demands through proactive planning and coordination Flight Planning & Live Flight Operations Manage incoming trip requests through company dispatch platforms Develop, optimize, and release compliant flight plans based on operational requirements and customer preferences Evaluate aircraft readiness, maintenance status, MEL/CDL restrictions, and operational limitations Support complex domestic and international multi-leg itineraries File and manage ATC flight plans, routing revisions, and acknowledgments Monitor active flights and provide real-time operational support to flight crews Continuously assess weather, routing, fuel, and operational risks Coordinate operational changes and communicate updates proactively to crews and stakeholders Customer & Operational Support Deliver professional preflight and enroute briefings to flight crews Support both commercial and military/government flight operations Coordinate overflight permits, landing permits, and diplomatic clearances as required Maintain awareness of international restrictions, sanctioned regions, and geopolitical operational impacts Provide responsive, customer-focused operational support during all phases of flight Operational Excellence & Compliance Maintain accurate dispatch documentation, operational logs, and billing-related time tracking Conduct quality assurance checks on dispatch outputs for accuracy and regulatory compliance Document irregular operations and participate in Safety Management System (SMS) reporting processes Collaborate with internal engineering, product, and operations teams to improve workflows and system performance Contribute to continuous improvement initiatives within the dispatch organization Irregular Operations & Emergency Response Support flight crews during diversions, emergencies, and other irregular operations Execute established escalation procedures and communication protocols Serve as a central coordination point for time-critical operational decision-making Ensure operational incidents are documented appropriately within SMS processes Work Environment Operate within a 24/7 dispatch environment with rotating shifts, including days, evenings, overnights, weekends, and holidays Collaborate across distributed operational teams using digital communication and dispatch tools Participate in recurrent dispatcher training, certification programs, and safety initiatives Work within a highly collaborative, technology-forward operational culture Basic Qualifications FAA Aircraft Dispatcher Certificate (required) Previous professional flight dispatch experience, preferably in Part 121, Part 135, military, or international operations Strong situational awareness and decision-making skills in time-sensitive operational environments Ability to work flexible schedules, including weekends and holidays Proficiency with modern dispatch systems, operational software, and digital collaboration tools Excellent written and verbal communication skills Preferred Qualifications Experience supporting international and government flight operations Familiarity with ETOPS, oceanic operations, and international permit coordination Knowledge of SMS reporting processes and operational risk management Experience in technology-enabled or digital-first operational environments Why Join ForeFlight & Jeppesen? At ForeFlight, part of Jeppesen and Boeing, you’ll work at the intersection of aviation operations and advanced technology. This role offers an opportunity to move beyond traditional dispatching and contribute to the future of connected flight operations through smarter tools, modern workflows, and data-driven decision-making. Join a team that values innovation, operational excellence, collaboration, and continuous improvement while supporting aviation customers around the world.