Job Description:
• Define domain-specific quality success metrics.
• Develop project-specific SOPs, QA rubrics, and reference materials for the specific purpose of meeting client technical standards.
• Review project outputs against technical standards, flagging and correcting defects before client delivery.
• Perform structured QA passes on design deliverables; flag, track, and resolve defects quickly to hit delivery deadlines.
• Return files to contractors with precise remediation notes.
• Provide advisory input on design tools, workflows, and asset management systems.
• Handle spec changes and edge-case scenarios — e.g., new branding guidelines or accessibility requirements — drafting acceptance criteria or workarounds.
• Curate example libraries of “gold standard” design assets for calibration and comparability to agreed reference materials.
• Participate in vetting and assessing technical contractor talent for specific projects.
• Review sample work from contractors and provide precise, actionable written feedback to improve outputs.
• Create targeted training or calibration resources — e.g., brand guideline overviews, design system usage tips.
• Advise on technical scoping and requirements during project setup.
• Provide expert guidance for edge cases, technical exceptions, and specification changes.
• Contribute to post-project reviews to capture lessons learned and improve future standards.
• Identify and summarize client model observations and insights.
• Build dashboards or trackers with defect categories and recurrence to surface production insights that improve project outcomes.
• Conduct post-mortems, analyze defect trends, and propose process tweaks or training refreshers.
Requirements:
• Bachelor of design
• Deep technical expertise and 5+ years professional experience in graphic design, branding, or visual communications
• Mastery of principles of design, visual communication and advertising effectiveness
• Expert proficiency with design software (Adobe Creative Suite, Figma, Sketch)
• Proven ability to set, enforce, and maintain high technical standards in visual design
• Strong communication skills for delivering clear technical guidance
• Experience producing technical documentation, quality rubrics, or training resources
• Ability to work within fixed project timelines and scope
• Strong attention to detail, documentation discipline, and commitment to accuracy and consistency
• Fluency in spoken and written English, with clear and concise writing skills.
Benefits:
• Company-sponsored benefits do not apply
• Health insurance
• PTO