Role Description
Prisma is hiring experienced MEDICAL INTERPRETERS to join our team as independent contractors. In this role you will provide Over-the-Phone (on-demand & pre-scheduled) and Video Remote (pre-scheduled) interpreting services to various Prisma clients including the South Dakota DHS/LTSS offices. This is a 100% remote position.
The following languages are in demand:
• SPANISH
• Amharic
• Chinese (Mandarin)
• Dakota
• German
• Karen
• Lakota
• Nakota
• Nepali
• Serbian
• Somali
• Tagalog
• Vietnamese
If your language is not listed above, you are encouraged to apply if you meet ALL of the minimum requirements listed below.
Qualifications
• Certified Medical Interpreter (CMI) designation from NBCMI - OR - equivalent credentials from other qualifying organizations (e.g. State Dept. of Health).
• At least two (2) years of experience providing OPI and VRI interpretation in a professional setting.
• Two (2) references who can confirm your profession as a medical interpreter.
• Minimum age: 18+ years or older.
• Minimum education: High School Diploma.
• Location: Must live in the United States.
• Full fluency in English and your native language.
Requirements
• Agree to a criminal history background check.
• Agree to complete training/courses in data security protocols and protection of personal information.
• Provide OPI and VRI service between a state government representative and non-English speakers.
• Use polite forms of expression, enunciation, and maintain a high level of customer service.
• Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker.
• Ensure correct grammar, clarity, and tones between English and your native language.
• Follow the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation.
• Refrain from side conversations with the LEP speaker or entering into any disagreement with the customer or LEP speaker.
• Strict adherence to data security protocols and protection of personal information.
• Compliance with applicable ethics and standards.
Desired Skills
• Professional appearance, polite demeanor, and respect for punctuality.
Security Requirements
• Applicants must undergo a criminal history background check.