Role Description The Licensed Practical Nurse (LPN), Remote Nurse Monitor serves as the heart of Brook’s care model—combining clinical expertise with compassion to bring human connection to technology-driven care. The LPN acts as an extension of the provider’s office, monitoring patients’ health data in real time and guiding them through daily decisions that support improved health outcomes. • Builds trusted relationships with patients, helping them interpret their readings, stay engaged in their care plans, and feel supported every step of the way. • Collaborates closely with Registered Nurses, Health Coaches, and provider partners to identify early signs of risk, close care gaps, and ensure timely and appropriate interventions. • Ideal for a nurse who thrives on meaningful patient interaction, embraces innovation, and seeks to be part of a forward-thinking team redefining chronic care delivery through empathy, data, and technology. Qualifications • Active and unrestricted LPN/LVN license in MA with willingness to obtain additional licensure in CT and NY within 60 days of hire. • Strong understanding of scope of practice and clinical decision-making for remote patient monitoring. • Experience in primary care, chronic disease management, or population health preferred. • Proficiency with EMR/EHR systems and comfort using digital tools to manage patient data. • Excellent verbal and written communication skills, with empathy and professionalism in every patient interaction. • Strong organizational and documentation skills, with attention to detail and accuracy. • Collaborative mindset and ability to thrive in a tech-forward, fast-paced environment. Requirements • Introduces new patients to Brook’s remote monitoring program, explains device setup and usage, and ensures each patient feels comfortable and confident participating in their care. • Reviews incoming biometric data and patient-reported information to identify changes in condition, trends, or areas requiring follow-up or escalation. • Engages directly with patients to provide education, encouragement, and early intervention when health readings fall outside expected ranges. • Communicates with primary care providers, specialists, and internal Brook team members to share insights, close care gaps, and maintain continuity of care. • Maintains accurate, timely, and complete documentation in EMR systems; ensures compliance with HIPAA and all applicable privacy and security requirements. • Contributes to initiatives that improve patient experience, clinical workflows, and adherence to quality metrics and CPT billing standards. • Works closely with the RN Team Lead, Health Coaches, and Clinic Success Managers to ensure seamless communication, consistent patient experience, and operational excellence. Benefits • Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage. • Brook contributes 50% of premiums for coverage of a spouse or domestic partner. • Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses. • Brook provides a concierge service to help employees and their families manage healthcare needs. • Brook supplements the mental health coverage included in our medical plan with additional resources, including free therapy sessions through Spring Health. • Flexible PTO program with no accruals and no preset limits, along with dedicated sick time and a generous holiday schedule. • Short-Term and Long-Term Disability insurance provided to all full-time employees. • Company-paid life insurance equal to one times salary, up to a set maximum. • All employees are automatically enrolled in our 401(k) plan with a company match. • Brook helps employees build financial resilience by supporting contributions to an emergency savings account. • Employee Referral Bonus for referring candidates who are hired. Apply To This Job