IT Project / Program Manager
Department: Information Technology | Reports To: CIO | Type: Full-Time
Position Summary
We are seeking an experienced IT Project/Program Manager to lead and coordinate the planning, execution, and delivery of complex technology initiatives across the organization. This role serves as the central hub for project governance, stakeholder communication, and cross-functional alignment — ensuring IT investments are delivered on time, within budget, and in support of strategic business goals.
The ideal candidate thrives in dynamic environments, brings structure to ambiguity, and has a proven track record of driving outcomes across both agile and traditional delivery frameworks.
Key Responsibilities
Project & Program Delivery
Own end-to-end delivery of IT projects and programs, from initiation through closeout
Develop and maintain comprehensive project plans, schedules, budgets, and resource allocations
Lead projects across multiple IT domains including; infrastructure, AI software development, security, and business systems
Manage interdependencies across multiple concurrent workstreams and ensure milestone accountability
Proactively identify risks, issues, and blockers; drive resolution and escalate when appropriate
Stakeholder Management & Communication
Serve as the primary point of contact for project stakeholders
Prepare and deliver clear status reports, executive briefings, and steering committee presentations
Facilitate project meetings, working sessions, and retrospectives with structured agendas and documented outcomes
Align business and IT stakeholders on scope, priorities, and tradeoffs throughout the project lifecycle
Governance & Process
Establish and enforce project management standards, tools, and best practices across the IT portfolio
Maintain the IT project portfolio dashboard and provide visibility into health, capacity, and delivery timelines
Utilize agile methodologies where appropriate, including sprint planning, backlog grooming, and retrospectives
Ensure compliance with change management, procurement, and security review processes
Budget Management
Track project budgets, forecast spend, and report on financial performance vs. plan
Required Qualifications
5+ years of experience managing IT projects or programs in a mid-to-large enterprise environment
Demonstrated ability to manage multiple projects simultaneously with competing priorities
Strong understanding of the software development lifecycle (SDLC), infrastructure delivery, and cloud technologies
Experience with both Agile (Scrum, Kanban) and Waterfall / hybrid delivery methodologies
Proficiency with project management tools such as Jira, MS Project, Smartsheet, or equivalent
Excellent verbal and written communication skills; ability to tailor messaging to technical and non-technical audiences
Bachelor's degree in Computer Science, Information Systems, Business, or a related field — or equivalent practical experience
Preferred Qualifications
PMP, PgMP, or PMI-ACP certification
SAFe, Scrum Master (CSM), or equivalent agile certification
Experience managing ERP, cloud migration, or digital transformation programs
Familiarity with IT service management frameworks (ITIL, COBIT)
Prior experience in a regulated industry a plus
Core Competencies
Strategic thinking and ability to connect tactical work to business objectives
Strong organizational skills and disciplined attention to detail
Comfort navigating ambiguity and driving clarity in fast-moving environments
Collaborative leadership style with ability to influence without authority
High degree of ownership and accountability for outcomes
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Employee may work in an office setting or remote.
We are an Equal Opportunity Employer
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