LAW OFFICE RECEPTIONIST – California-based Plaintiffs’ law firm is seeking a full-time receptionist with strong customer service skills to join our team. Candidate must be bilingual and biliterate in Spanish and English. Prior office experience preferred. This is a WORK FROM YOUR HOME position, but you must live in California to allow for training and attendance at occasional meetings.
Responsibilities:
• Answering high volume of phone calls and routing calls or messages to team members
• Reviewing, analyzing and forwarding e-mails to team members
• Updating client information into database
• Coordinating initial client intakes and routing to appropriate team members for handling
• Other responsibilities as assigned
Experience and skills required:
• High school diploma or equivalent
• Bilingual and biliterate in Spanish and English
• Must be legally able to work in the United States
• Minimum two-years customer service and professional office experience
Successful candidate will have:
• Strong customer service skills
• Strong analytical and critical thinking skills
• Good communication skills
• Ability to multi-task
• Ability to work well with others
• Excellent organization skills
• Capability of working independently
• Technology skills, including proficiency in Word, Excel, Adobe and Cloud-based Document Storage
• A quiet area in their living space that will serve as their remote office. The firm will provide all office equipment necessary for the job.
Benefits offered:
• Health insurance
• 401K Plan with Employer Contribution
• Bonus opportunities
• Wellness benefit
• 37-hour work week, including 5-hour Friday (if work is up-to-date, work 5 hours but paid for 8 hours)
• Generous paid time off, including: Two weeks of paid vacation annually; One week of paid holiday time between Christmas and New Year; Ten paid holidays; Three paid sick days
Law Firm description:
We are a Plaintiffs’ housing rights firm with six attorneys, thirteen full-time and four part-time staff members.
Hourly compensation is competitive and depends on experience. Hourly compensation range: $25 to $27/per hour
Schedule:
Monday to Thursday 8:30 AM to 5:00 PM; Friday 8:00 AM to 1:00 PM
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
Application Question(s):
• What do you believe would make you a successful candidate for this job?
Education:
• High school or equivalent (Required)
Experience:
• Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Spanish (Required)
License/Certification:
• Driver's License (Required)
Location:
• California (Required)
Work Location: Remote