Job Description:
• Lead and develop a team of remote pre-screening CRCs
• Assess and improve site-level patient pre-screening workflows
• Own operational management of pre-screening activities
• Serve as a critical bridge between leadership and frontline teams
• Provide strategic oversight across the clinical research coordination function
• Drive change management initiatives, partnering with stakeholders
• Manage cross-functional relationships with clinical sites and internal partners
• Act as an escalation point for complex operational and eligibility challenges
• Accountable for team capacity management and workload allocation
• Contribute to SOP development and continuous improvement efforts
Requirements:
• 5+ years of experience in clinical research, healthcare operations, or related patient-facing roles, with demonstrated leadership experience (direct or matrix management)
• Deep clinical foundation, preferably with experience in clinical research operations, site workflows, and oncology
• Deep knowledge of clinical trial protocols, eligibility criteria, and protocol review processes
• Proven ability to manage and optimize workflows, track and analyze performance metrics, and drive process improvements in a dynamic environment
• Experience operating across the full clinical research lifecycle, with a focus on operational strategy and change management
• Familiarity with EHR systems, clinical databases, and digital health platforms
• Solid knowledge of GCP, HIPAA, and applicable clinical research regulations.
Benefits:
• Competitive health, dental, and vision insurance
• Mental health support for you and your family through Spring Health
• Equity package
• Unlimited paid time off (PTO)
• 16 weeks of paid parental leave
• Flexible work options – remote and hybrid arrangements
• Company-paid life insurance
• Company-paid short-term and long-term disability coverage
• One Medical membership
• 401(k) plan with company match