Medical Licensing & Credentialing Coordinator

Medical Licensing & Credentialing Coordinator About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellness-a revolutionary category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love. Why Join Us? • Pioneering Wellness: Be part of an industry-leading company at the forefront of wellness innovation • Impactful Work: Play a critical role in ensuring clinical compliance and provider readiness across our national network • Innovation and Collaboration: Work in a dynamic environment partnering with clinical and operations leadership • Employee Wellness: Enjoy complimentary access to Restore's cutting-edge therapies • Growth and Development: Develop expertise in healthcare compliance and credentialing in a rapidly scaling organization Role Overview Location: Austin, TX / Remote Department: PLLC / Clinical Operations Reports to: Medical Practice Manager / Senior Manager, Clinical Operations Job Type: Full-Time The Medical Licensing & Credentialing Coordinator supports the end-to-end credentialing, licensing, and compliance lifecycle for clinical providers across multiple states. This role plays a critical part in ensuring providers remain fully licensed, credentialed, and eligible to practice without interruption. This position is ideal for a detail-oriented professional interested in healthcare administration, regulatory compliance, or medical operations, offering hands-on experience navigating state and federal regulatory requirements while partnering closely with senior compliance and operations leaders. Key Responsibilities Credentialing & Primary Source Verification • Support initial and re-credentialing processes for clinical providers across all states • Conduct primary source verification of state licensure (medical, nursing, advanced practice) • Verify education, training, board certification, work history, and malpractice coverage • Perform required background checks and exclusion screenings including National Practitioner Data Bank (NPDB), OIG/GSA exclusion lists, state medical and nursing boards, and state-mandated criminal background checks • Ensure credentialing files meet internal standards and regulatory requirements • Assist in preparing documentation for audits and regulatory reviews Licensing & Regulatory Compliance • Monitor state-specific licensing requirements and regulatory updates across operating markets • Track and support renewals for RN/NP/Physician licensure, prescriptive authority, DEA registrations, and controlled substance permits • Coordinate collection and submission of licensing documentation to prevent practice disruptions • Maintain awareness of multi-state regulatory nuances impacting scope of practice Monitoring, Reporting & Risk Escalation • Maintain an organized tracking system for all license, certification, and credential expiration dates • Proactively send renewal reminders and follow up to ensure timely submission • Escalate potential compliance risks, documentation gaps, or expiring credentials to senior leadership • Support reporting on credentialing status and compliance metrics Documentation & Data Integrity • Maintain accurate, audit-ready digital credentialing files • Upload and organize documentation within credentialing and HRIS systems • Ensure secure handling of sensitive provider information in accordance with HIPAA and company policies • Support continuous improvement of credentialing workflows and tracking systems Qualifications Required • Demonstrated interest in healthcare administration, compliance, or medical operations • Strong attention to detail with a high standard for accuracy • Ability to manage multiple deadlines in a fast-paced, regulated environment • Strong organizational and documentation skills • Proficiency in Microsoft Office or Google Workspace; ability to learn credentialing systems quickly • Clear and professional written and verbal communication skills Preferred • Internship or entry-level experience in healthcare, compliance, or regulatory environments • Familiarity with provider credentialing processes or healthcare terminology • Experience with document management systems or compliance databases • Exposure to multi-state regulatory frameworks Benefits • Competitive salary and annual performance bonus • Comprehensive insurance benefits effective within 30 days • 401(k) with up to 4% company match • Monthly fitness reimbursement • Flexible PTO • Complimentary and discounted therapies in-studio and in-office Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.