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Posted Jun 3, 2026

Operations Specialist III

Job Description: • Provide analytical support and leadership for key Claims-related projects • Regulatory reporting such as CMS and Medicaid • Serve as high dollar claims reviewer • Identify payment integrity issues with claims reimbursement methodologies • Prepare and deliver responses to legal correspondence and state complaints • Provide Claims Subject Matter Expertise (SME) for cross-functional meetings including operational and new business implementation • Act as primary Claims Representative and SME for corporate projects • Act as primary Claims Representative on external audits • Assist in development of policies and procedures for claims processing, COB, appeals and adjustment functions • Lead Claims initiatives such as working with IT and others to automate claim functions; improve front end paper claim process; and report development with SIS • Contribute to and/or develop user stories or provide user story guidance for sprint planning • Implement new business including the design, testing and delivery of supporting processes to the business • Perform any other job related instructions, as requested Requirements: • Bachelor’s degree or equivalent years of relevant work experience required • Minimum of five (5) years of healthcare claims environment, equivalent managed care, healthcare operations or professional industry experience is required • Advanced proficiency level experience in Microsoft Word, Excel and PowerPoint • Data analysis and trending skills • Work with accumulators • Demonstrated understanding of claims operations specifically related to managed care • Advanced knowledge of coding and billing processes, including CPT, ICD-9, ICD-10 and HCPCS coding Benefits: • Comprehensive total rewards package • Potential for bonuses tied to company and individual performance