The Order Operations Coordinator provides internal support across order operations, accounts payable (AP), and related administrative workflows. This role focuses on data entry, documentation, and internal coordination to ensure accurate records and smooth processing of orders and financial documentation.
This is an entry-level, non-customer-facing position that supports day-to-day operational tasks under the direction of Order Operations. This position is fully remote located within the United States.
Responsibilities
This role is designed to support operational efficiency by handling essential administrative and coordination tasks, allowing Order Operations to focus on higher-level oversight and process management.
Enter and update order information in internal systems
Maintain accurate records for orders, shipments, and supporting documentation
Track order status internally and prepare updates for review
Assist with invoice matching and documentation for AP processing
Organize and maintain records to support invoicing readiness
Support RMA documentation and internal tracking processes
Maintain tracking logs, spreadsheets, and internal documentation
Assist with internal follow-ups across teams as directed
Role Structure & Scope
This position is internal-facing only during training
No direct communication with customers or external vendors initially
Work is performed under guidance of Order Operations leadership
Focus is on accuracy, consistency, and process support
Qualifications
Required Skills and Experience
High School with 0 - 2 years of customer service, administrative, clerical, or support experience (or commensurate experience).
Strong attention to detail and organizational skills
Ability to follow established processes and instructions
Basic computer skills (Excel, email, data entry)
Reliable and able to manage routine, repeatable tasks
Preferred Skills and Experience (not required):
Experience with order entry, invoicing support, or administrative tasks
Familiarity with ERP or internal business systems
Exposure to accounting or operations environments
Clearance Required:
Ability to obtain and maintain a Suitability/Public Trust clearance.
Ideal Candidate Profile
Detail-oriented and highly organized
Comfortable working with structured processes and routine tasks
Able to manage multiple small tasks with accuracy
Works well in a support role and follows direction effectively
Takes pride in accuracy and consistency of work
Posted Salary Range
USD $18.00 - USD $22.00 /Hr.