Patient Support Coordinator

Description   Patient Support Coordinator (Temporary Contract) Location: Jacksonville, FL based, but working remotely Position Type: Temporary / Project-Based Contract Start Date: Immediate Schedule: Monday through Friday, 8 AM to 5 PM Join Our Team We are seeking a polished, professional, and compassionate Patient Support Coordinator to support our Patient Experience team during a special project initiative. This role serves as a key point of contact for patients, helping ensure clear communication, exceptional service, and timely resolution of questions or concerns. The ideal candidate is calm under pressure, highly professional on the phone, and able to communicate with empathy and confidence in a fast-paced healthcare environment. Key Responsibilities Manage inbound and outbound patient communications  Provide patient follow-up and service recovery support  Address concerns professionally and escalate issues to leadership when appropriate  Accurately document patient interactions and outcomes  Assist with administrative projects and communication initiatives as needed  Deliver a positive, patient-centered experience with every interaction  Qualifications Excellent communication and interpersonal skills  Professional phone presence and strong customer service abilities  Ability to remain composed during sensitive or challenging conversations  Strong organizational, multitasking, and documentation skills  Experience in healthcare, hospitality, customer service, patient relations, or a similar field preferred  Proficiency with computer systems and data entry  Position Details Temporary contract assignment  Approximately 2-month project duration  Potential for extension based on business needs  Immediate start available  Full-time hours may be required during the project Compensation Competitive monthly compensation  Details discussed during the interview process  Why Join Us? At Precision Imaging Centers, we are committed to delivering Superior Care and Exceptional Clarity. This is an excellent opportunity for a customer-focused professional who enjoys helping others and making a positive impact on the patient experience. Apply today to join a team dedicated to exceptional service and compassionate patient care. Requirements   Excellent communication and interpersonal skills  Professional phone presence and strong customer service abilities  Ability to remain composed during sensitive or challenging conversations  Strong organizational, multitasking, and documentation skills  Experience in healthcare, hospitality, customer service, patient relations, or a similar field preferred  Proficiency with computer systems and data entry