Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG and SAP Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence.
Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year.
Due to our rapid growth, we are looking for a remote Payroll Consultant to join our team. As a Payroll Consultant at Mosaic, you will be responsible for end-to-end payroll processing for multiple clients across varying payroll frequencies (weekly, bi-weekly, semi-monthly, monthly). This role ensures accurate, timely, and compliant payroll delivery while managing client relationships, resolving payroll issues, and driving process efficiencies within a multi-state environment.
What you’ll do:
Payroll Processing & Delivery
Process payroll for multiple clients with varying pay frequencies (weekly, bi-weekly, semi-monthly, monthly)
Validate payroll data including earnings, deductions, taxes, and adjustments
Review and balance payroll prior to finalization and transmission
Manage off-cycle payrolls, bonuses, and adjustments as needed
Ensure payroll is processed accurately and delivered within client deadlines
Client Management
Serve as primary payroll contact for assigned client portfolio
Communicate payroll timelines, requirements, and issue resolution clearly
Provide consultative support on payroll best practices and compliance
Maintain strong relationships and high client satisfaction
Compliance & Tax Management
Ensure compliance with federal, state, and local payroll regulations
Support tax filings, amendments, and quarter/year-end activities (W-2s, 941s, etc.)
Monitor changes in payroll legislation impacting clients
Data Validation & Issue Resolution
Audit payroll inputs/outputs for discrepancies
Investigate and resolve payroll errors, variances, and client inquiries
Partner with internal teams (tax, benefits, HRIS) for issue resolution
System & Process Management
Utilize payroll systems (e.g., UKG Pro, ADP, Workday) to process payroll
Maintain and update payroll configurations, earnings/deductions, and employee data
Identify opportunities to automate manual processes and improve efficiency
Document SOPs and maintain payroll processing documentation
Time & Billing Accountability
Track time accurately across clients, projects, and payroll cycles
Meet utilization and billable hour targets
Support forecasting and workload balancing across client portfolio
Model Mosaic’s customer service vision of Guide, Anticipate, Exceed
How you’ll be measured:
Payroll accuracy and on-time delivery rates
Client satisfaction and retention
Reduction in payroll errors and rework
Billable utilization targets – 80%
Compliance adherence (no penalties/late filings)
What we offer you:
A competitive salary of $68,000-$80,000 with bonus potential
Comprehensive benefits, perks and PTO package
An award-winning company culture in a flexible, remote environment
What makes you successful:
Need to haves:
3–5+ years of multi-client payroll processing experience
Strong experience with multi-frequency payroll processing
Multi-state payroll tax knowledge
Experience in payroll systems (UKG preferred)
Strong attention to detail and accuracy
Ability to manage multiple deadlines concurrently
Nice to haves:
CPP (Certified Payroll Professional) certification
Experience in a managed services or consulting environment
Year-end payroll experience (W-2s, audits, corrections)
A completed degree from an accredited University