Program Lead

Job Description At Galvanize, we produce outcomes-driven tech education for motivated adult learners & organizations to activate and propel technology-focused careers. Our programs are designed so that anyone with motivation can succeed, regardless of education, experience or background. With 12,000+ graduates at 2,500 companies, we empower learners and leaders across industries to propel their careers and make an impact through tech. SUMMARY: We are looking for an experienced and passionate leader to create a great working experience for our staff and to truly change the lives of our students in our Software Engineering Immersive program. The Program Lead is responsible for providing high-quality service to our students and instructors under our Government department and facilitating communication and collaboration between various departments and the campus. They watch over their class of students and work with other staff to ensure on a day-to-day basis that everyone is learning rapidly and is on track for success. When a student gets a job after the program, such core teaching staff are those they thank with the deepest emotion. ESSENTIAL FUNCTIONS:   Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. Guide Instructors and Cohort Leads as they directly work with and support students as they develop the skills necessary for a successful job search and career in the software industry Build classroom culture and community while coaching successful behaviors Ensure exceptional relationship management with our government clients and stakeholders Ensure student expectations are accurate, build positivity, and guide students in recognizing challenges / bumps as opportunities for growth Work with Cohort Leads and Instructors to correctly identify and mitigate individual- and class-wide risk-factors; handle difficult issues such as impostor syndrome, group conflicts, and truancy Maintain accurate, deep, real-time data on student technical and non-technical performance, working with other members of the instruction team as required Deliver (often difficult) feedback to students that improve outcomes and result in positive sentiment Support staff responses to concerns about student progress; collaboratively craft and implement developmentally appropriate and effective remedial solutions Be the “face” of, and serve as the primary point-of-contact for your cohort, collaborating with multiple cross-functional departments and stakeholders to ensure smooth cohort operations Clearly communicate, coach, and hold instructional staff accountable to program delivery approaches, best practices, positive student sentiment, strong academic results, and successful job placement Serve as support and safety net for the instructional team and elevate issues appropriately Identify staffing needs, adjusting when appropriate to reflect student enrollment and program needs Serve as the primary hiring manager, interviewing and evaluating candidates and facilitating the training and onboarding of new staff Manage schedules and timecards of hourly staff Collaborate with Regulatory to manage state regulatory requirements at the local level SUPERVISORY RESPONSIBILITIES: Directly supervises up to 10 Full-time Equivalent (FTE) regular employees and/or contractors.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. MINIMUM REQUIRED QUALIFICATIONS:    2+ years of experience in managing educational programs, OR 2+ years managing a team and 3+ years in education OR Equivalent combination of education and experience Coaching or advisory experience Alignment with Galvanize Values:Learn & grow courageously Create belonging with intention Come together, build together Win with integrity Be fueled by our purpose CERTIFICATES AND LICENSES: None required. OTHER REQUIRED QUALIFICATIONS:  Ability to clear the required background check Ability to work Full-Time, generally within weekday business hours and occasionally in evenings and on Saturdays DESIRED QUALIFICATIONS:  Bachelor’s Degree A steady presence in a group setting, who is able to engage in difficult conversations clearly, compassionately, and directly, and develop a growth mindset culture Comfortable making difficult, impactful decisions involving ambiguous situations using a systematic and collaborative process to ensure sound judgment Excellent organizational skills, ability to manage multiple tasks, and strong attention to detail Thrives in high-ownership work environments and has a passion for education Aligned with our overall instructional philosophies Able to work with diverse staff, students, and stakeholder groups (execs, alums, partner schools, etc) Excellent written and verbal communication skills Experience with Google Apps, Slack, Asana, Zoom Knowledge of Github Teaching experience or a background in coaching, psychology, counseling, social work or similar work WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is a home-based position Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level.  Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.  Offers will typically be in the bottom half of the range. We anticipate the salary range to be $93,328.50- $100,000.00. An individual’s compensation can vary based on several factors which include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.  Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting [email protected]. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.