Project Manager 2
Freedman HealthCare LLC (FHC) is a growing Massachusetts-based consulting firm with a national
footprint. We have helped more than 25 states build and use healthcare databases to improve quality,
affordability, and equity. We aim to be the partner of choice for policymakers and changemakers who
use data to transform healthcare and promote health, well-being, and justice. Freedman HealthCare is
an entrepreneurial, fast-paced, and growing consultancy with a culture of teamwork, open
communication, and meeting exacting standards.
Job Summary:
The Project Manager 2 contributes to the organization, operation, and growth of leading-edge health
data and policy projects that transform healthcare across the nation. The PM 2 is responsible for the
project’s successful completion or achievement of established milestones. The PM 2 may work
simultaneously on more than one project on a cross-functional team led by an FHC Project Director or
client designee. The PM2 may also contribute to internal initiatives. The PM 2 is supervised by a Senior
Consultant or more senior member of the FHC team.
Duties/ Responsibilities:
• Serve as the key point of contact for FHC’s clients, subject matter experts, and other stakeholders
during the lifetime of a project
• Use project management tools/techniques to develop, implement, and maintain workplans and
timelines for multiple projects.
• Develop project approach, design tasks, propose task assignments for team members, assign with
Project Director
• Anticipate project risks; design approach to avert known trouble spots
• Identify and redirect when project may be fulfilling tasks but not achieving overall goals
• Keep meetings on track and focused
• Actively manage project budgets, staffing assignments and contract timelines.
• Develop and implement plan for contract close out or transition to new vendor.
• Report on progress to project director on an agreed upon schedule.
• Deploy agile and scrum methodology when appropriate
• Lead development and ongoing use of business requirements documents, product backlog, issue
tracker
• Identify opportunities to maximize existing contract revenue and appropriately grow project scope
• Identify appropriate opportunities to meet client needs every month to realize potential revenue
• Provide staff with monthly billable hours targets on PM 2’s client contracts; provide staff with
maximum hours per month on internal (non-billable) initiatives led by PM 2
• Lead deliverables development from start to finish, including drafting and obtaining client approval
for items as needed for the specific project: approach, task plan, analytic plan, business
requirements, product backlog, issue trackers, quality reviews, client acceptance criteria, risk
management plan, schedule.
• Develop best possible version (client ready) drafts of supporting materials (slide decks, agendas,
notes, action items, etc.) for review by Project Director
• As appropriate, ensure that project deliverables are properly scoped, documented, and vetted with
the Data Science, the Policy & Program team members and the Project Director during the planning
stage.
• Develop deliverables schedules in consultation with all project team members.
• Support the team in developing deliverables, including drafting written deliverables (e.g., narrative
project descriptions, action plans, topic briefs, literature reviews, etc.), slide decks, spreadsheets,
tables, business requirements and analytic plans.
• Contribute to RFPs and other bid proposals as appropriate.
• Perform research and literature reviews; translate results into clear, concise findings to support
project work
• Coordinate communications among client staff, FHC project team members, subject matter experts,
and other stakeholders during the lifetime of a project
• Responds to clients in timely and appropriate fashion
• Support and develop FHC internal data governance design and implementation.
• Assess and clearly communicate implications of new information for project team and client
• Understands and communicates how project relates to other FHC projects, internal work of client
and national themes/trends
Required Skills/Abilities:
• Excellent time management skills. Ability to self-regulate and prioritize tasks appropriately
• Strong interpersonal skills, confident speaking style
• Meeting facilitation skills, including ability to clarify complex ideas and broker consensus among
disparate stakeholders
• Able to provide excellent written communication skills in varied formats (e.g., long-form white
papers, brief meeting summaries/action items, and concise, audience-appropriate slide decks)
• Able to proficiently use MS Office Suite, including Excel; MS Project desired
• Familiarity with one or more cloud-based project management tools (Asana, MS Project, Jira,
etc.)
• Able to assume responsibility for tasks and executes on agreed upon timeline with responses
that meet requirements (i.e., does not require repeated reminders, written
materials/spreadsheets are error-free)
• Able to delegate work and oversee others’ deliverables production
• Able to conceptualize and outline documents for deliverables.
• Able to apply critical thinking skills when creating or reviewing materials: completeness,
appropriateness of content and interpretation
• Able to write highly professional emails, short memos, program descriptions, project narratives
and to competently assess others’ writing, including tone, content, accuracy, data explanations
and form.
• Able to develop Gantt charts, project timelines, and budgets
• Knowledge of project management tools acquired in work settings
• Knowledge of, or interest in, multi-payer databases, public healthcare payers, claims processing
and/or claims data analytics
• Knowledge of US health care policy, trends and factors
• Knowledge of state government role in health care
Education and Experience Requirements:
• 5+ years of experience managing complex projects, preferably related to health policy, health
care reform, analytic data projects and/or health data strategy
• Bachelor’s degree
• Master’s degree in related field or current PMP®, Agile, Disciplined Agile certification
Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer
Note:
• Vaccination for COVID-19 is required and FHC will consider accommodations for disability- and
religious-based reasons.
• The job description provided above is a general outline and may be subject to modifications
based on specific organizational requirements.
Freedman HealthCare, LLC is an Equal Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to age, race, color, religion, sex, sexual orientation,
gender identity, national origin, disability status, protected veteran status, or any other characteristic
protected by law. We strongly encourage applications and inquiries from women, LGBTQIA+ identified
persons, Black, Indigenous, People of Color, people with disabilities, and others from historically
underrepresented communities. We believe that embracing diversity in our workplace is essential to
achieving the best results for our clients and as an organization.