We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Sales Representative
Headcount
How many people with this profile do you need to hire?
1
Job Responsibilities
Describe the job role and the day to day tasks involved.
Answer inbound calls, text messages, emails, and web enquiries from customers
Quote customers based on internal pricing tools and guidelines
Organise pickup jobs by liaising with internal dispatch systems or team
Handle follow-ups, confirmations, and post-job communication
Build rapport and close deals confidently — we don’t chase, we lead
Respond to objections and queries with tact and a “no-funny-business” tone
Record and manage leads and sales activities via CRM (if required)
Work closely with the Australian team and adapt to the tone and branding of A1 Express Car Removal or CarDeath
Qualifications
Describe the qualifications the staff must have in terms of skills and capabilities
Excellent spoken and written English — must sound confident, clear, and natural
Previous experience in sales or customer service (phone/email/text)
Strong quoting and negotiation skills — you know how to close without pushiness
Attention to detail — every quote and job must be 100% accurate
High emotional intelligence — can read a situation and adjust tone/style accordingly
Confident, macho-style communication personality (think sales with flair)
Proficient with web-based tools like CRMs, JustCall, Podium, etc.
Availability to work Australian business hours (AEST/AEDT)
Competencies/Personality Traits
confident, high-energy, and sharp-tongued
Prior Experience
Describe the prior working experience a candidate should have.
Previous experience in sales or customer service (phone/email/text)
Performance Measurement
How can we measure performance for this job profile (KPIs/Metrics/Targets)
Number of Customer Quoted
Number of Jobs Booked
Closing Rate
Average Buy Price
Join the A-Team and experience the A-Life!