Senior Director of Product, Provider Experience

Job Description: • Define and communicate the long-term vision for the Provider Experience Zone, ensuring a unified, intuitive, and scalable product experience for health systems, clinics, and provider organizations • Develop strategic product roadmaps that align with Datavant's mission, market needs, and operational capabilities • Identify opportunities to modernize workflows, improve usability, and apply SaaS best practices across the provider product portfolio • Partner closely with Commercial teams (Sales, CS, Marketing) to ensure clear value articulation, strong product positioning, and seamless enablement for product launches • Work hand-in-hand with Operations and Implementation teams to translate product strategy into processes that scale—ensuring operational readiness, workflow efficiency, and high-quality execution • Collaborate with Engineering Leadership to prioritize investments, guide delivery, and build reliable, secure, and extensible platform experiences • Own and report on product KPIs related to adoption, retention, usage, NPS, operational efficiency, and financial performance • Connect product decisions to measurable business outcomes, telling a clear “impact story” to leadership and stakeholders • Leverage data, insights, and customer feedback to drive prioritization and refine the product strategy • Champion user-centered design principles and drive a deep understanding of provider needs, workflows, and pain points • Build strong relationships with customers and users to continuously inform product direction • Lead customer discovery, beta programs, and feedback loops that result in meaningful, customer-driven product improvements • Lead, mentor, and grow a high-performing team of Product Managers and UX experts • Establish disciplined product operating rhythms—roadmap planning, cross-functional reviews, experimentation, and structured execution • Ensure products are delivered on time, with high quality, and with a clear path to operational and commercial success Requirements: • 10+ years in Product Management, including 5+ years leading SaaS product teams • Demonstrated success defining and executing multi-product or platform strategies • Deep understanding of user experience and customer-centric design principles • Proven ability to collaborate cross-functionally in fast-moving, high-growth organizations • Strong communication and storytelling skills — able to inspire teams and influence senior stakeholders • Experience working in healthcare, health tech, or other regulated SaaS environments is strongly preferred. Benefits: • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development