Job Description:
• managing all billing aspects for a complex or larger volume book of business including Under 500 Accounts
• accountable to collect all premium/fees and claims/claims funding billed on an invoice
• resolve all billing inquiries
• partner with internal and external partners to create a positive client experience
• identify opportunities for process improvements to enhance client satisfaction and reduce financial risk
• successful implementation of new and renewing clients from a financial perspective
• make independent decisions regarding credits and debits, notifications and communication on client receivables
• provide support for external and internal customers regarding all items related to the billing for premium and claims/claims funding
• analyze daily Automated Clearing House (ACH) tap files prior to sending to Treasury and the bank
• conduct audits to ensure financial controls are maintained, when necessary
• design, enhance and maintain system applications for processing and reporting financial information as needed
Requirements:
• High School Diploma or GED required
• Bachelor's degree in finance preferred
• 3+ years’ related billing experience required
• Customer/Client service experience required
• Reconciliation experience required
• Data analysis experience required
• Previous billing or collection experience strongly preferred
• Exceptional systems experience, specifically using Excel for reporting purposes is required
• General knowledge of insurance products, procedures and systems for specific functional area is desired
• Prior experience working with matrix partners is preferred
• SAP and Facets experience is strongly preferred
• Strong Excel skills with experience with pivot tables and v-lookups required
Benefits:
• medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays