Location: US Remote (ET Hours)
Role Type: Full-time | Exempt
Reports to: SVP, Operations
Overview
The Senior Production Manager owns the end-to-end production process from purchase order placement through delivery, ensuring the product is produced accurately, on time, and aligned to business demand. This role partners closely with cross-functional teams and external vendors to deliver operational excellence while supporting the company's continued growth.
The ideal candidate is highly organized, detail-oriented, and proactive, with experience managing production timelines, vendor relationships, and competing priorities in a fast-paced consumer products environment.
Key Responsibilities
Production & Order Management Own the production lifecycle from PO placement through final delivery
Place and confirm purchase orders, ensuring accuracy across product details, quantities, and timing
Track production timelines and proactively resolve delays or risks
Manage preorders and production flow against business demand
Ensure inventory is accurately received and reconcile production-related discrepancies
Review and approve COGS invoices and shipment documentation
Oversee pre-shipment processes, including packscan validation and discrepancy resolution
Develop and maintain production processes, SOPs, and documentation that improve operational efficiency and scalability
Lead operational improvement initiatives that reduce manual work and improve execution
Vendor Management Own day-to-day vendor relationships to ensure strong execution, communication, and accountability, while leveraging and overseeing an agency team member to support purchase order management, tracking, and production administration
Partner with vendors to improve execution, communication, and service levels
Evaluate and onboard new manufacturing, packaging, and logistics partners as needed
Cross-Functional Partnership Partner with Planning, Merchandising, and Operations to balance inventory needs, launch timing, production capacity, and financial objectives
Manage component and packaging inventory requirements alongside internal stakeholders
Adjust order flow based on demand trends, inventory risk, and evolving business priorities
Provide visibility into production constraints, vendor capacity, and operational tradeoffs to support business decision-making
Cost Management & Strategic Initiatives Manage freight coordination and associated costs within COGS
Partner with internal teams to ensure cost visibility and alignment to financial targets
Identify opportunities to improve freight efficiency, reduce costs, and streamline logistics
Support broader cost-saving and margin improvement initiatives across the supply chain
Lead special projects related to production, sourcing, operations, and supply chain optimization
Independently drive cross-functional initiatives that improve operational scalability, efficiency, and business performance
What Success Looks Like
Orders are delivered accurately, on time, and aligned to business demand
Production, inventory, and vendor risks are identified early and resolved proactively
Vendor and partner relationships are highly responsive, accountable, and performance-driven
Freight, production, and operational costs are effectively managed and continuously optimized
Operational processes, vendor partnerships, and strategic initiatives are continuously improved to support business growth, scalability, and profitability
Qualifications
5+ years of experience in production, sourcing, supply chain, or operations within a consumer goods, retail, or manufacturing environment
Experience managing purchase orders, production timelines, and vendor relationships
Process-oriented mindset with a focus on continuous improvement
Strong analytical skills with experience using data to support decision-making, identify risks, and optimize costs
Ability to manage multiple priorities in a fast-paced environment
Strong communication and relationship management skills, with the ability to effectively partner with internal teams and external vendors