About the role
The Site Reliability Engineer will play a critical role in ensuring the stability, performance, and scalability of our global gaming platform infrastructure. This position exists to bridge the gap between development and operations, maintaining high availability for millions of concurrent users while supporting rapid feature development and deployment. The SRE will be instrumental in building resilient systems that can handle massive scale across multiple regions, directly impacting user experience and platform reliability.
As our platform continues to grow and serve a global community, this role will drive the technical infrastructure decisions that enable seamless gaming experiences. The position requires both deep technical expertise and collaborative leadership to work across engineering teams, ensuring our systems can scale efficiently while maintaining the performance standards our users expect.
What you'll do
Design and implement multi-regional resilient infrastructure capable of handling millions of concurrent sessions and transactions daily across global data centers
Lead the hybrid cloud migration strategy, integrating bare-metal datacenter resources with cloud services for optimal performance and cost efficiency
Own the on-call rotation and incident response procedures, ensuring rapid resolution of critical system issues and maintaining high availability SLAs
Architect monitoring and alerting systems using industry-standard tools to proactively identify and resolve performance bottlenecks before they impact users
Collaborate with development teams to implement infrastructure-as-code practices and establish deployment pipelines that support continuous integration and delivery
Optimize system performance through capacity planning, load testing, and resource allocation across distributed computing environments
Establish and maintain security protocols and risk assessment procedures for infrastructure components and data protection
Partner with engineering teams to design scalable solutions for high-traffic applications and real-time processing requirements
Drive automation initiatives to reduce manual operational overhead and improve system reliability through scripting and configuration management
Mentor team members on SRE best practices and contribute to the development of infrastructure standards and documentation
Preferred Skills
Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience
5+ years of experience in site reliability engineering, DevOps, or infrastructure engineering roles
Strong proficiency with UNIX/Linux operating systems and command-line administration
Experience with cloud platforms (GCP, AWS, or Azure) and infrastructure-as-code tools (Terraform, CloudFormation, or similar)
Hands-on experience with configuration management systems (Ansible, Chef, Puppet, or similar)
Solid understanding of networking fundamentals, protocols (TCP/IP, HTTP/HTTPS, DNS), and network troubleshooting
Experience with containerization and orchestration technologies (Docker, Kubernetes, or similar)
Proficiency with monitoring and observability tools (Datadog, Prometheus, Grafana, ELK stack, or similar)
Experience with relational and NoSQL databases, including performance optimization and scaling strategies
Strong collaboration and communication skills for working effectively in a distributed team environment
Demonstrated sense of ownership and accountability for system reliability and performance
Nice to have
Experience managing bare-metal server infrastructure and datacenter operations
Advanced knowledge of content delivery networks (CDNs) and edge computing
Experience with server-side automation and scripting languages (Python, Go, Bash, or similar)
Background in high-availability architectures and disaster recovery planning
Familiarity with security frameworks and compliance requirements
Experience with game server infrastructure or real-time application hosting
Knowledge of database administration and optimization for high-concurrency applications
Understanding of CI/CD pipelines and deployment automation
Experience with capacity planning and performance testing tools
Previous experience in a fully remote, distributed work environment
Continuous learning mindset with interest in emerging infrastructure technologies
About the Opportunity
This is a full-time opportunity
We are 100% remote (work from anywhere!)
---
You can learn more about us here:
https://www.chess.com/article/view/how-chess-com-virtual-team-works-together
https://www.chess.com/about