Growth Leads is a lead generation company building and scaling high-performance content websites across iGaming, Financial Services, Health, and Communications. We operate a network of high-traffic digital properties where success depends on speed, technical excellence, and the ability to scale complex systems that power content, SEO, tracking, and conversion at volume.
About the role
As our Systems Administrator, you'll be the go-to person for all things IT at Growth Leads. From setting up laptops for new starters to managing access across our systems and keeping our office tech running smoothly, you'll play a central role in keeping the business operational and secure. This is a broad, impactful role suited to someone who thrives on variety and takes pride in being reliable and thorough.
What you'll do
Device & User Management
Set up and configure laptops, desktops, and mobile devices for new employees
Manage user accounts, permissions, and access across internal systems and tools
Grant, modify, and revoke access to applications, networks, and shared resources
Maintain accurate records of user accounts, licenses, and permissions
Assist with IT asset management, including tracking and inventory of devices
Onboarding & Offboarding
Handle the full technical side of employee onboarding and offboarding processes
Automate onboarding/offboarding workflows where possible to improve efficiency
IT Support
Provide day-to-day IT support for hardware, software, and connectivity issues
Act as the first point of contact for IT-related queries and issues
Install, update, and troubleshoot operating systems and business applications
Maintain office equipment such as printers, meeting room tech, and peripherals
Monitor and support network connectivity (Wi-Fi, VPN, basic infrastructure)
Perform routine system checks, updates, and maintenance tasks
Collaboration Tool Administration
Administer and maintain collaboration platforms including Atlassian (Jira and Confluence) and Teamwork.com
Manage user provisioning, permissions, and licence assignments across collaboration tools
Support configuration, integrations, and day-to-day administration of Google Workspace and Microsoft 365
Assist teams with tool-related queries, onboarding to platforms, and best practice guidance
Security & Compliance
Ensure compliance with security policies and access control procedures
Enforce IT policies and security standards across users, devices, and systems
Assist with cybersecurity practices (e.g. MFA setup, phishing awareness)
Promote and support adherence to company security practices
Documentation & Training
Provide clear guidance and training to employees on systems and tools
Document common issues and solutions to build and improve internal knowledge bases
Projects & Collaboration
Support implementation of new tools, systems, or IT processes
Collaborate with vendors or external IT providers
Work closely with the Board, HR, and Tech teams on cross-functional initiatives
What we're looking for
Proven experience in an IT support, sysadmin, or similar hands-on technical role
Solid knowledge of macOS and/or Windows device management
Experience managing user accounts and access in tools such as Google Workspace, Microsoft 365, Atlassian (Jira and Confluence), Teamwork.com or similar platforms
Familiarity with networking fundamentals (Wi-Fi, VPN, DNS, DHCP)
Understanding of security best practices, including MFA and access control
Strong communication skills — able to explain technical topics clearly to non-technical colleagues
Highly organised, detail-oriented, and able to manage multiple requests at once
A proactive, self-starter attitude with a drive to improve processes and documentation
High degree of integrity — this role carries significant trust responsibilities
Preferred experience
Experience with automation or scripting (e.g. bash, Python, or workflow tools)
Familiarity with MDM solutions (e.g. Jamf, Kandji, Intune)
Experience in a fast-growing startup or scale-up environment
Knowledge of ITIL or similar IT service management frameworks
What we offer
Ownership & Impact: Take full ownership of IT operations across a multi-vertical lead generation business, with direct influence on the tools, systems, and security practices that keep the company running
Growth Opportunity: Join a fast-growing digital business where your work will directly support expansion across teams, offices, and systems
Flexibility: Remote working environment, or come join us at our office in Malta
Competitive Compensation: We offer competitive compensation packages, with opportunities for performance-based incentives