Role Overview
Our team is currently seeking customer-focused individuals interested in supporting clients with travel coordination and trip-related services in a remote environment. As a Travel Client Support Consultant, you will assist with itinerary preparation, reservation management, and customer communication while helping create a smooth planning experience for clients.
This position is well suited for individuals who enjoy working independently, staying organized, and providing helpful service in a flexible work-from-home setting. No previous travel background is required, as onboarding and training are provided.
Responsibilities
Assist clients with coordinating vacations, accommodations, transportation, and travel arrangements
Research travel opportunities and booking options through approved company systems
Review reservation information and travel details to help maintain accuracy
Provide clients with helpful travel guidance based on their preferences, schedule, and budget
Respond to client questions and support requests through email, phone, and digital communication channels
Manage booking changes, itinerary updates, and customer service follow-up
Maintain accurate client profiles, booking records, and supporting documentation
Participate in virtual meetings, educational sessions, and ongoing training opportunities
What You'll Gain
Remote work flexibility
Flexible scheduling options
Training and onboarding support
Access to travel-related discounts, incentives, and supplier perks
Supportive and collaborative remote team
Opportunities for continued learning and advancement
Qualifications
Strong communication and customer service skills
Ability to stay organized and manage multiple responsibilities effectively
Comfortable using online systems, booking tools, and basic computer applications
Reliable internet connection required
Self-motivated with attention to detail
Must be 18 years of age or older
Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain