Overview
We're actively growing our virtual team and are seeking motivated individuals to join us as Travel Service & Support Consultant. In this role, you'll assist clients as they move through the travel planning process by helping coordinate arrangements, answering questions, and ensuring all details are handled smoothly from start to finish.
This position is a great fit for individuals who enjoy working with people, managing details, and contributing to positive service experiences—all within a flexible, work-from-home environment. No prior experience in travel is required, as full training and ongoing guidance are provided.
Primary Responsibilities
Engage with clients to gather travel preferences, schedules, and planning needs
Support the organization of trip components including accommodations, transportation, and activities
Review and compare travel options using approved partner systems
Provide timely updates on booking progress and next steps
Respond to inquiries across email, phone, and digital communication platforms
Assist with itinerary changes and service-related follow-ups
Participate in onboarding and continued training sessions
What You Can Expect
100% remote role with flexible scheduling options
Guided onboarding process with step-by-step support
Ongoing access to training and skill development resources
Use of established travel tools and supplier networks
Eligibility for incentives and travel-related perks
Opportunities for advancement as you build experience
Qualifications
Individuals with strong communication and interpersonal skills
Organized and detail-focused with the ability to manage multiple tasks
Comfortable working independently in a remote environment
Familiar with basic computer tools and online communication platforms
Positive, reliable, and eager to learn
Background in customer service, hospitality, admin, or coordination is helpful but not required
Applicants must:
Be 18 years of age or older
Be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions