VP, Customer Engineering & Value Engineering

About the Company Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.  With nearly half a billion dollars in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and BlackRock, and has collaborations and partnerships including NVIDIA, Palantir and Dell Technologies. We are looking for the most brilliant minds in the world to join us.  Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.    About the Role Armada is seeking a visionary VP of Customer Engineering to lead a world-class, globally distributed team of Customer Engineers at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology and large-scale industrial deployment. As Armada accelerates adoption of its AI-powered edge platform spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI this leader will shape how we engage with customers globally: from initial technical discovery through validated, deployment-ready architectures. You will own the pre-sales technical lifecycle across all regions, ensuring our Customer Engineers operate with rigor, speed, and clarity in North America, EMEA, APAC, and emerging markets. The CE function guides customers from mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions taking each opportunity 80% of the way by scoping requirements, framing AI infrastructure trade-offs, validating feasibility, and ensuring full qualification before moving to detailed engineering. VP, Customer Engineering & Value Engineering  About the Role  Armada is seeking a visionary VP of Customer Engineering & Value Engineering (Global) to lead a world-class, globally distributed organization at the forefront of AI infrastructure and edge computing. This is a pivotal leadership role for a builder and operator who thrives at the intersection of cutting-edge AI technology, commercial execution, and large-scale industrial deployment.  This leader will own and scale both the Customer Engineering (CE) and Value Engineering (VE) functions globally, ensuring tight integration between technical discovery, solution architecture, and business value articulation across the entire pre-sales lifecycle.  As Armada accelerates adoption of its AI-powered edge platform—spanning ruggedized modular data centers, GPU-accelerated inference, and real-time edge AI—this role will define how we engage with customers worldwide. From initial technical discovery through validated, deployment-ready architectures and quantified business outcomes, you will drive a consistent and high-impact motion across North America, EMEA, APAC, and emerging markets.  The combined CE + VE organization guides customers from mission-critical AI ambitions and complex operational environments to scalable, field-proven Armada solutions—taking each opportunity ~80% of the way by:  Scoping technical and business requirements  Framing AI infrastructure trade-offs  Validating feasibility and ROI  Ensuring full qualification prior to deep engineering engagement  You will build a best-in-class global pre-sales engine where:  Customer Engineering drives technical discovery and architecture  Value Engineering quantifies ROI, operational impact, and strategic value  Together, they accelerate revenue while enforcing discipline, consistency, and scale   What You'll Do  Build & Scale a Global Customer Engineering & Value Engineering Organization  Lead, coach, and develop a globally distributed team across North America, EMEA, APAC, and emerging markets  Own global hiring strategy across Customer Engineering and Value Engineering, building presence in new regions and scaling existing teams  Establish operating rhythms, onboarding frameworks, and standards for technical and commercial excellence worldwide  Create career pathways that develop Customer Engineers into AI infrastructure architects and Value Engineers into strategic advisors  Build a culture of continuous learning across AI, edge computing, and industrial deployments at scale    Drive AI-Focused Technical Discovery & Value-Based Solutioning  Champion a rigorous AI-first discovery methodology, integrating both technical and value-based frameworks  Guide teams to uncover:   AI workload requirements  Business drivers and ROI levers  Data sovereignty and regulatory constraints  Connectivity realities across global environments  Ensure translation of complex environments into:   Validated edge architectures (Galleon, Atlas, GPU stack)  Clear economic value propositions and business cases  Define standards for:   AI inference, real-time analytics, and ML pipelines  Value quantification, ROI modeling, and executive-level narratives    Elevate Global Pre-Sales Excellence (Technical + Value)  Set the global bar for:   Architecture quality  Discovery rigor  Value articulation  Proof-of-value frameworks  Standardize technical and commercial qualification frameworks ensuring opportunities are:   Technically feasible  Economically justified  Strategically aligned  Implement global review cadences combining:   Architecture validation (CE)  Business case validation (VE)  Drive consistency across regions while maintaining local adaptability    Partner Cross-Functionally to Accelerate Global Revenue  Collaborate with Sales, Product, Engineering, and Deployment teams globally  Align technical architectures with business outcomes, including:   ROI  Operational efficiency  AI-driven transformation  Partner closely with verticals including energy, defense, telecom, and industrials  Feed global insights into:   Product roadmap  Hardware evolution  Platform strategy  Build Scalable Methodologies & Playbooks  Develop globally consistent:   AI edge reference architectures  ROI frameworks and value playbooks  Proof-of-value methodologies  Create repeatable patterns across:   GPU deployments  Hybrid edge-cloud architectures  Satellite-connected environments  Enable regional teams with:   Localized regulatory and deployment considerations  Partner ecosystem integration  Balance global consistency with regional agility  Core Skills & Capabilities  Global Leadership & Team Development  Proven experience building and scaling global CE and/or VE organizations  Strong talent builder with ability to develop technical and commercial leaders  Ability to operate in ambiguity and bring structure to high-growth environments  Experience working across international markets, enterprises, and governments  AI Infrastructure & Edge Architecture  Deep expertise in:   GPU compute and AI inference  Distributed systems and edge computing  LLM and ML deployment  Strong understanding of infrastructure trade-offs:   Latency vs bandwidth  Edge vs cloud  Sovereignty vs scale    System Architecture & Engineering Design  Ability to architect end-to-end systems across:   Modular data centers  Networking, storage, compute  Fluency in:   Engineering documentation  Deployment planning  Real-world infrastructure constraints    Value Engineering & Strategic Storytelling  Strong ability to:   Build ROI models and business cases  Translate technical solutions into executive value  Influence C-level stakeholders  Expertise in commercial positioning and competitive differentiation    Required Qualifications  Bachelor’s degree in a relevant technical field  7+ years leading Customer Engineering, Solutions Architecture, or Value Engineering teams globally  7–10+ years in pre-sales, AI infrastructure, data center, or distributed systems  Deep expertise in:   GPU infrastructure (NVIDIA ecosystem)  AI frameworks (TensorRT, ONNX, etc.)  Datacenter and edge architecture  Experience with:   Kubernetes, virtualization, cloud (IaaS/PaaS)  Proven ability to influence C-level stakeholders globally  Willingness to travel internationally, including remote/field environments    Preferred Qualifications  Experience in energy, defense, telecom, utilities, or industrial sectors  Exposure to modular/mobile data centers  Experience with:   Edge AI optimization  OT/IT convergence  Satellite/LEO connectivity (Starlink, VSAT)  Global experience across EMEA, APAC, or Middle East  Relevant certifications (AI/ML, cloud, datacenter)  Compensation & Benefits For U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications.  In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request). Benefits Medical, dental, and vision (subsidized cost) Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA) Retirement plan options, including 401(k) and Roth 401(k) Unlimited paid time off (PTO) 14 paid company holidays per year Compensation $326,000—$407,000 USD   You're a Great Fit if You're A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge  A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude  Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda  Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you    Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.   Unsolicited Resumes and Candidates Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.