Are you looking for a career change that offers flexibility, growth opportunities, and a chance to make a real difference in people's lives? Do you want to join a company that values its employees, fosters a culture of inclusivity, and is committed to delivering exceptional customer experiences? If so, we invite you to explore the exciting opportunity of becoming a Customer Service Representative-Remote (Healthcare Claims) at careerzynith.
**A NEW CAREER POWERED BY YOU**
At careerzynith, we believe that every individual has the potential to make a meaningful impact. That's why we're dedicated to creating a work environment that empowers our employees to grow, learn, and thrive. As a remote Customer Service Representative, you'll be part of a diverse team from around the world, working together to deliver exceptional customer experiences and drive business growth.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
We're not just looking for talented individuals; we're looking for game-changers who are passionate about making a difference. At careerzynith, we invest in our employees' growth and development, offering a range of training programs, mentorship opportunities, and career advancement paths. With us, you'll have the chance to develop new skills, take on new challenges, and build a rewarding career that aligns with your values and aspirations.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service Representative working from home, you will:
* Provide customer support processing medical claims in a back-office setting
* Help customers resolve basic technical issues
* Track, document, and retrieve information in databases
* Offer additional products and/or services
* Deliver expert customer experiences...with a smile
**YOUR QUALIFICATIONS**
To succeed in this role, you'll need:
* 1+ year of previous claims experience (healthcare claims preferred for some positions)
* Call center experience preferred
* Open availability
* A high school diploma or GED
* A quiet, distraction-free environment to work from in your home
* Proficiency in fast-paced multi-tasking
* Eagerness to learn new technologies
* Strong computer navigation skills and PC knowledge
* A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
* High Speed internet (no wireless/hotspots or satellite) and a smartphone
* Must reside in the United States or have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
At careerzynith, we believe in investing in our employees' success. As a remote Customer Service Representative, you'll enjoy:
* Paid training and performance-based incentives
* Lucrative employee referral bonus opportunities
* Health and wellness programs with trained partners to help promote a healthy you
* Mentorship programs that support your rewarding career journey
* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
* Celebrations for careerzynith Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If you're ready to take the next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call careerzynith their "employer of choice."
**Location:**
USA, OH, Work-at-Home
**Language Requirements:**
English
**Time Type:**
Full time
**Physical & Mental Requirements:**
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**Eligibility to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here.
**careerzynith is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.**
For more information regarding your EEO rights as an applicant, please visit the following websites:
* English
* Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.