Program Engagement Lead: District Models

About OpenEd At OpenEd, we’re opening the world to every learner. With over 100,000 students served and growing rapidly, families trust us as a partner to the most precious thing in their lives, their children. Our vision: a future where education is no longer constrained by geography, rigid models, or outdated systems. Our mission: to give every student customized, world-class education and resources, empowering families and opening millions of doors for learners across the country. Our Culture (The Foundation of Everything We Do) Culture at OpenEd is intentional. It’s defined by what we promote—and what we tolerate. Our latest eNPS (employee net promoter score) of 76 places OpenEd in the top .1% of technology companies. Our values aren't just words; they are non-negotiable principles that guide every decision: Customer First – Obsessed with delivering value; we fight tirelessly for our learners and families. Hard Choices, Easy Life – Face challenges directly, swiftly, and transparently. I Did > We Should – Action over theory; bring experiments, not just opinions. Learn Out Loud – Share your growth openly; feedback is a gift, ego is the enemy. Prioritize Ruthlessly – Excellence in the few critical areas over mediocrity everywhere. Fast AND World Class – Speed doesn’t compromise quality. Strong Opinions, Weakly Held – Advocate passionately, adjust readily. Make Others Famous – Elevate your colleagues, partners, and community. About the Role The Program Engagement Lead: District Model is the strategic executor of program health, teacher success, and student engagement for their assigned program(s). This is not a teaching role, nor is it purely administrative. This is a leadership role, one that sits at the intersection of data, people, and program execution. As a member of the broader Student Engagement team, your day-to-day home is the Teacher team. You will work closely with the Director of the Teacher team, attending team meetings and representing the teacher experience in the conversations that shape how OpenEd supports students. While you are connected to the wider Student Engagement team, your primary relationships, priorities, and accountability live within the Teacher team.  You will drive the health of your program(s) end-to-end by monitoring how students are engaging, ensuring teachers are supported and positioned to succeed, and keeping a forward-looking eye on the risks, deadlines, and state requirements that determine whether your program succeeds. You will directly manage lead teachers, developing them as independent leaders who can own day-to-day teacher coaching and execution. Your job is not to do everything; it is to make sure everything gets done, and to develop the people around you so they can do it well. If you are energized by being the person who makes things happen, keeping programs healthy, developing lead teachers, staying two steps ahead of what's coming, and knowing that the work you do every day ultimately shows up in the experience of students and families, this role is for you. Your Immediate Impact Own Program Health and Student Engagement Monitor student engagement and outcomes across your assigned program(s), identifying trends, risks, and opportunities early Maintain real-time visibility into learning logs, gradebooks, and student records, catching gaps before they become problems Post regular student outcome highlights for cross-departmental visibility, ensuring the right people have the right information at the right time Ensure all program documentation and compliance requirements are met, including teacher of record documentation, state-specific reporting, and platform assignments with accuracy and on time Build and maintain approved learning logs and any state-specific compliance requirements administered through the platform Lead and Develop Lead Teachers Directly manage lead teachers by providing feedback, holding them accountable, and developing them as independent leaders who own teacher coaching and performance Ask strategic questions instead of giving operational directives, and create space for lead teachers to solve problems and build confidence Identify growth opportunities for lead teachers and raise concerns early when performance needs attention Maintain an active, visible presence in teacher spaces, using Slack and team channels to spot patterns, clarify expectations, and reinforce lead teacher direction publicly Act as a resource and mentor, providing guidance and feedback that builds confidence across the team Be the State and Program Expert Develop and maintain deep expertise in the state standards, compliance requirements, and academic expectations for your assigned program(s) Stay ahead of critical program windows, e.g., testing windows, semester changes, reporting deadlines, and student breaks, and communicate proactively so teachers and lead teachers are never caught off guard Own teacher relicensure visibility for your assigned state(s) by tracking milestones, communicating deadlines, and raising red flags early so teachers feel supported rather than surprised Surface state policy changes, standards updates, and enrichment opportunities that are relevant to teachers and students in your program(s) Represent the teacher experience in cross-functional and state-level conversations Spot Risk and Drive Strategic Staffing Identify emerging risks across compliance, performance, licensure, engagement, and escalate early with context, data, and recommendations Maintain awareness of current teacher and lead teacher licenses for your assigned program(s), identifying gaps and recommending license types that would strengthen the program Participate strategically in the interviewing process by providing insight on candidate fit, licensure alignment, and program requirements Partner with lead teachers to ensure a smooth, compliant, and effective hiring process aligned with program goals Success Metrics 100% compliance with program documentation and teacher of record requirements Teacher performance goals met or exceeded on an annual and quarterly basis Relicensure milestones tracked and communicated with no last-minute surprises Lead teachers are developing as independent, confident leaders Student engagement data is visible, current, and accessible to relevant stakeholders at all times Risks are identified and escalated early, before they become systemic issues Who You Are A program driver who takes end-to-end accountability for the health, compliance, and outcomes of their assigned program(s), and never waits for someone else to catch what they can see coming A people developer who manages lead teachers with a coaching mindset, asking the right questions, building confidence, and holding people accountable in a way that makes them better A skilled communicator who delivers compelling, well-organized messages to diverse audiences, e.g., teachers, lead teachers, leadership, and cross-functional partners with clarity, tact, and autonomy A decisive operator who makes well-informed decisions in a timely manner, assesses workflow demands realistically, and finds creative solutions when barriers get in the way A relationship builder who uses diplomacy and tact to navigate high-stakes conversations and build trust across teams and functions A mission-driven leader who sees program compliance and teacher development not as administrative tasks but as direct investments in the students and families OpenEd serves This Role Will Excite You IF: You are energized by being the person who makes things happen, and you are the kind of person others can count on to follow through You find meaning in developing leaders, not just managing tasks, and you measure your success by how independently the people around you can operate You are the kind of person who spots a problem before anyone else does, and already has a recommendation ready when you raise it You thrive in an environment where details matter, and deadlines are real You want to be a valued member of a team with a shared mission, and you find satisfaction in knowing that the programs you steward are serving students well You believe that developing the people around you is one of the most important things a leader can do Preferred Qualifications An active teaching license is preferred but not required Team & Autonomy You will report directly to the Director of the Teacher Team and meet regularly to align on priorities, share updates, and surface risks You will attend Teacher team meetings and represent the teacher experience in cross-functional conversations across the broader Student Engagement team You will directly manage lead teachers, developing them as independent leaders who own day-to-day teacher coaching and execution You will collaborate cross-functionally with Student Engagement teams and division partners as needed You will operate with a high degree of autonomy, managing your own priorities, meeting deadlines, and delivering without hand-holding You will be available during core business hours to attend scheduled meetings, respond to team needs, and support teachers and lead teachers in real time Reporting Line This role reports to the Director, Teacher team. Company Benefits Competitive hourly wage of $65,000 - 70,000 per year and a 401(k) plan with company matching opportunities Comprehensive Health Benefits: medical, dental, vision, life, critical illness, hospital indemnity, accident, STD/LTD, HSA, and FSA with dependent care Flexible Work Arrangement: fully remote workforce with emphasis on healthy work-life balance and monthly tech subsidy Generous Paid Time Off policy enabling you to recharge, spend quality time with loved ones, and pursue personal interests outside of work Supportive Team Environment: Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect EEO Statement OpenEd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. OpenEd participates in E-Verify.