Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.
Who We Are:
While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth.
Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.
Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.
Who We Are:
The Job:
We are looking for a Product Marketing Specialist to support our product marketing team through competitive intelligence, internal documentation, and product marketing analytics.
This role will own our competitive intelligence program, maintain our product marketing documentation in Confluence, and partner with Product Operations to build dashboards and reporting that track the impact of product marketing initiatives.
This is a highly operational role for someone who enjoys organizing information, analyzing trends, and helping teams stay informed about competitors, product changes, and marketing performance.
You will work closely with Product Marketing, Product Management, Product Operations, and Content Marketing teams.
Responsibilities summary:
Competitive Intelligence
Run and maintain our AI-assisted competitive intelligence program
Synthesize the intelligence into a succinct, simple, actionable copy for marketing and revenue
Maintain and update competitive documentation (template for above)
Deliver monthly competitor summaries for internal teams
Track competitor pricing, feature releases, and GTM activity
Product Marketing Documentation
Own and maintain the Product Marketing Confluence portal
Ensure documentation in the portal is accurate, organized, and regularly updated
Help create clear documentation that enables sales, marketing, and product teams
Product Marketing Analytics
Work with Product Operations to build dashboards that track product marketing performance
Support weekly, monthly, and quarterly reporting
Analyze data related to:
product launches
marketing campaigns
content performance
Surface insights that help improve marketing and product strategies
Cross-Functional Collaboration
Partner with Product Marketing, Product Management, Product Operations
Help ensure teams have the information they need about products, competitors, and market trends
Who You Are:
5+ years of experience in marketing operations, competitive intelligence, and data/analytics reporting
Strong written and verbal English skills, with experience producing clear documentation
Experience conducting competitive research and data analysis for a product
Strong analytical and organizational skills
Ability to work independently in a remote environment
Self-starter / able to work independently
Comfortable sharing insights and speaking up when you identify risks, trends, or opportunities
Experience in B2B SaaS or technology companies
Experience building or contributing to marketing/go-to-market dashboards
Familiarity with BI tools such as Looker, Tableau, or Power BI
Advanced Excel or Google Sheets skills
Experience using AI tools for research and analysis
Experience supporting product launches or GTM initiatives
Work Perks Worth The Hype:
100% covered premiums for employees + dependents (spouse + up to four children)
PTO, Paid Sick Time, Holidays
Your birthday off
Monthly credits toward food & beverage
Employee referral bonus
And a team of highly experienced and kind colleagues!
HQ Office:
Casual office environment & dress
Fully stocked kitchen (Dietary restriction-friendly)
Flexibility of Shift
Free parking on office premises